Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Tupper

North Richland Hills,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

Bakery / Deli Associate

Walmart
North Richland Hills, TX
09.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Stocked shelves with fresh breads, pastries, deli meats, cheeses and other items for sale in the store.
  • Rotated stock on shelves to ensure product freshness.
  • Kept track of inventory levels by restocking shelves daily or as needed.
  • Monitored expiration dates of products to ensure safe consumption by customers.
  • Ensured compliance with health department regulations regarding food safety practices.
  • Adhered to company policies related to workplace conduct at all times.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.

Digital Shopper

Walmart
North Richland Hills, TX
10.2021 - 09.2023
  • Assisted teammates with daily tasks during peak periods.
  • Completed pickup and shopping orders for customers within local area.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Listened to customer needs to identify and recommend best products and services.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.

3rd Grade ESL Teacher

Arlington ISD
Arlington, TX
08.2017 - 06.2021
  • Developed and implemented lesson plans to meet the needs of English language learners.
  • Provided individualized instruction to students with diverse backgrounds and abilities.
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
  • Assessed student progress through written tests, oral quizzes and other forms of assessment.
  • Created an encouraging learning environment by utilizing positive reinforcement strategies.
  • Conducted weekly one-on-one tutoring sessions with students needing extra assistance.
  • Collaborated with other teachers in order to develop new ideas for classroom lessons and activities.
  • Participated in teacher training workshops to stay current on best practices in ESL education.
  • Maintained accurate records of student performance and attendance throughout the semester.
  • Facilitated conversations between native English speakers and non-native English speakers.
  • Advised parents regarding their children's academic progress at parent and teacher conferences.
  • Integrated technology into the curriculum where appropriate by using online resources or apps related to language learning.
  • Created a welcoming atmosphere for all students regardless of cultural background or ability level.

3rd Grade ESL Teacher

Grand Prairie ISD
Grand Prairie, TX
08.2007 - 06.2014
  • Developed and implemented lesson plans to meet the needs of English language learners.
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
  • Assessed student progress through written tests, oral quizzes and other forms of assessment.
  • Created an encouraging learning environment by utilizing positive reinforcement strategies.
  • Conducted weekly one-on-one tutoring sessions with students needing extra assistance.
  • Collaborated with other teachers in order to develop new ideas for classroom lessons and activities.
  • Participated in teacher training workshops to stay current on best practices in ESL education.
  • Monitored student behavior during class time and provided appropriate guidance when necessary.
  • Provided feedback on assignments, tests and exams in a timely manner.

2nd Grade Classroom Teacher

Grand Prairie ISD
Grand Prairie, TX
08.2003 - 06.2007
  • Developed and implemented creative lesson plans to meet the needs of all students in a 2nd grade classroom.
  • Provided meaningful feedback on student assignments and assessments to ensure understanding of course material.
  • Established positive relationships with students to foster an environment of respect and trust.
  • Collaborated with colleagues to design differentiated instruction plans for struggling learners.
  • Used data-driven instruction to adjust teaching strategies accordingly based on student performance results.
  • Monitored student behavior during class time and provided appropriate consequences when necessary.
  • Attended professional development workshops related to teaching strategies and best practices.

Customer Relations Specialist

Citi
Irving, TX
10.1994 - 08.2003
  • Resolved customer complaints promptly and efficiently.
  • Collaborated with other departments to ensure timely resolution of customer issues.
  • Served as a liaison between customers and internal teams when needed.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Upheld privacy and security requirements for customer information.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Drove customer escalations to resolution by engaging directly with clients.

Education

Bachelor of Arts - English

The University of Texas At Arlington
Arlington, TX
12-2001

Skills

  • Customer Service
  • Stock replenishment
  • Teaching
  • Computer Skills
  • 10-Key Skills
  • Phone Etiquette

Timeline

Bakery / Deli Associate

Walmart
09.2023 - Current

Digital Shopper

Walmart
10.2021 - 09.2023

3rd Grade ESL Teacher

Arlington ISD
08.2017 - 06.2021

3rd Grade ESL Teacher

Grand Prairie ISD
08.2007 - 06.2014

2nd Grade Classroom Teacher

Grand Prairie ISD
08.2003 - 06.2007

Customer Relations Specialist

Citi
10.1994 - 08.2003

Bachelor of Arts - English

The University of Texas At Arlington

Similar Profiles

CREATE PROFILE
Shelly Tupper