Shelly Wahlmeier
Clayton,KS
Summary
Manager with experience directing operations, staffing for numerous locations, onboarding clients. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen. Individual with high moral and ethical standards. Multitasker with ability to manage deadlines.
Overview
16
16
years of professional experience
Work History
Billing Specialist
Theraplay Learning Center
Norton, Kansas
03.2021 - Current
- Worked closely with patients to discuss payment arrangements when needed.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed and sent invoices, adjustments and credit memos to customers.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Home Health Area Manager
Guardian Home Health
Norton, Kansas
01.2018 - 03.2020
- Onbaorded patients and employees.
- Managed case load of 30+ clients in a 9 county area.
- Assisted in the coordination of community resources to meet patients' needs.
- Supervised over 30 home health aides and other staff members in providing quality patient care in a 9 county area.
- Coordinated scheduling for staff members based on individual patient needs.
- Resolved conflicts between staff members by utilizing problem solving techniques.
- Performed administrative duties such as budgeting, payroll processing, billing and coding.
Payroll Specialist
Jill's Helping Hands
Edmond, KS
09.2007 - 12.2017
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Processed quarterly tax forms.
Education
Bachelor of Science - Special Education
University of Virginia
Charlottesville, VA05.1997
Skills
- Claims Processing
- Customer Engagement
- Customer Account Management
- Financial Documentation
- CPR Certified Instructor
- Administrative Leadership
- Strategic Planning
- Problem Solving
Affiliations
- Director of Religious Education for our Parish for 5 years
- Volunteer Sunday School Teacher for 23 years
- 4H Volunteer Fair Supervisor for 4 years
- Home Educators Sports Fundraiser Director 6 years
- Member, Jennings Fire Department Community Fundraiser, 20 years
- Member, St Joseph's Bazaar Meat Committee for 20 years
- Member, St Joseph's Parish Finance Council for 22 years
References
References available upon request.
Timeline
Billing Specialist
Theraplay Learning Center
03.2021 - Current
Home Health Area Manager
Guardian Home Health
01.2018 - 03.2020
Payroll Specialist
Jill's Helping Hands
09.2007 - 12.2017
Bachelor of Science - Special Education
University of Virginia
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