Shelly Whitaker
Ishpeming,MI
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
3
3
years of professional experience
Work History
Substitute Teacher, K-12
Oasis Outsourcing
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Licensed Foster Parent
DHHS
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Hotel Front Desk Agent
Jasper Ridge Inn
04.2023 - 08.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
- Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
- Coordinated with vendors for repair and maintenance of hotel.
Education
High School Diploma -
Iron Mountain High School
Iron Mountain, MISkills
- Student Engagement
- Positive Reinforcement
- Multi-Subject Instruction
- Curriculum knowledge
- Special Needs Support
- Classroom Management
- Relationship building and management
- Adaptable
- Behavior Management
- Classroom Organization
- Activity Planning
- Group and individual instruction
Active member/President/Activities Coordinator for K-12 PTOs
I am a full-time volunteer in our schools, besides substitute teaching in the classroom. I coordinate and execute activities, events, dances, etc. for the elementary and middle school; I am president of the middle school PTO; and co-chair of the All-Night Grad Party held each year for graduating seniors. I chaperone high school events as well.
Timeline
Substitute Teacher, K-12
Oasis Outsourcing
09.2023 - Current
Hotel Front Desk Agent
Jasper Ridge Inn
04.2023 - 08.2023
Licensed Foster Parent
DHHS
10.2021 - Current
High School Diploma -
Iron Mountain High School
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