Shelly Ziegler
Roy,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator/billing
Your employment Solutions-Compass Minerals
05.2023 - Current
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
Server
Texas Roadhouse-Riverdale
Riverdale, Utah
02.2023 - Current
- Excellent customer service
- Serve plates/drinks
- Clear bar/tables
- Nightly close out
- Team Player
Supervisor
Progrexion/Lexington Law
Salt Lake City, Utah
04.2019 - 05.2023
- Risk mitigation
- Problem solver
- Collect sensitive and escalated complaints
- Management reporting
- Develop action plans to improve services
- Analyze data for trends
- De-escalation skills
- Legal and compliance
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Server/Bartender
Wing Nutz-Ogden
Ogden, Utah
08.2021 - 12.2022
- Toast ordering/payment system
- Serve plates/drinks
- Customer service
- Cash control
- Clear bar/tables
- Nightly close out
- Mix drinks
Server/Bartender
Steiney's Family Sports Grill
Ogden, UT
08.2018 - 08.2021
- Take/Enter customer orders
- Serve plates/drinks
- Customer service
- Cash control
- Clear bar/tables
- Nightly close out
Customer Service/phones
Wayfair LLC
Ogden, UT
01.2018 - 01.2019
- Problem solving
- Sales
- Meet monthly stats/expectations
- Team player
Office Manager
J & S Camarillo Livestock Transportation LLC
Ogden, UT
01.2014 - 01.2019
- Permits
- Bookkeeper
- IFTA
- Payroll
- Schedule truck loads
- Tax preparation
- Employment verification
Skills
- Logistics Coordination
- Effective Troubleshooting
- Warehousing Processes
- Driver Scheduling
- Shipping Documentation
- Carrier collaboration
- Spreadsheet tracking
- Transportation Management
- Scheduling Coordination
- Invoicing and shipping documentation
- Decision-Making
- Punctual and Dependable
- Communication
- Customer Service
Timeline
Logistics Coordinator/billing
Your employment Solutions-Compass Minerals
05.2023 - Current
Server
Texas Roadhouse-Riverdale
02.2023 - Current
Server/Bartender
Wing Nutz-Ogden
08.2021 - 12.2022
Supervisor
Progrexion/Lexington Law
04.2019 - 05.2023
Server/Bartender
Steiney's Family Sports Grill
08.2018 - 08.2021
Customer Service/phones
Wayfair LLC
01.2018 - 01.2019
Office Manager
J & S Camarillo Livestock Transportation LLC
01.2014 - 01.2019
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