Shellyann Koonjisingh Vernon
Staten Island,NY
Summary
In the interest of pursuing employment with your organization, I have taken the liberty of enclosing my resume for Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
22
22
years of professional experience
Work History
Senior Child Care Worker
SCO Family of Services
Brooklyn, NY
01.2007 - Current
- Brooklyn NY Community Residential Programs.
- Support, train, orientate, mentor and supervise 20 staff along with the Child Care Coordinator (if applicable) and Program Manager.
- Develop and carry out a therapeutically oriented activities based on the needs of the individual residents, as well as their group needs; Implement recreational and therapeutic activities to make leisure time a positive and rewarding experience.
- Promote and foster positive values, i.e., integrity, honesty, dignity, self-respect and self-control.
- Promote a sense of personal responsibility towards maintaining personal property and equipment, as well as petty cash.
- Motivate, guide and support each resident as he/she works toward achieving his/her goals; Promote independent behavior, in keeping with treatment recommendations and guidelines.
- Oversee daily care and cleanliness of living units.
- Responsible for daily log entries, bed checks and data collection on behavior plans and school communication books.
- Performs all other duties as assigned.
Receptionist
Salvation Army
01.2004 - 01.2006
- Use computers for various applications, such as database management or word processing.
- Managed over 50 customer telephone calls per day and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Managed multiple tasks and met time-sensitive deadlines
Education
High school diploma -
John Adams High School
Skills
- Customer and Personal Service Monitoring
- Active Listening Time Management
- Active Learning Complex Problem Solving
- Learning Strategies structing
- Public Safety and Security Therapy and Counseling
Timeline
Senior Child Care Worker
SCO Family of Services
01.2007 - Current
Receptionist
Salvation Army
01.2004 - 01.2006
High school diploma -
John Adams High School
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