Shelmarie MOE
Spokane,Washington
Overview
32
32
years of professional experience
Work History
Bus Scheduler
YMCA
Spokane, Washington
06.2009 - Current
- Coordinated schedules for staff and activities to optimize resource allocation.
- Managed communication between instructors and participants regarding class changes.
- Developed weekly schedules to ensure coverage for programs and events.
- Collaborated with team members to resolve scheduling conflicts promptly.
- Communicated schedule changes effectively throughout the organization when necessary.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Maintained positive working relationship with fellow staff and management.
Router/Dispatcher, Trip Coordinator, Bus driver
CVSD
Spokane, WA
03.2009 - Current
- Collaborated with team to troubleshoot connectivity issues swiftly.
- Configured routers according to company protocols and best practices.
- Ensured compliance with safety standards during equipment operation.
- Documented all changes made to the router configuration in order to ensure compliance with organizational standards.
- Monitored traffic flow on the network with packet sniffers to identify problems or suspicious activities.
- Troubleshooted any hardware or software problems related to routers.
- Developed backup plans for redundant routing paths in case of failure or outage.
- Coordinated daily schedules for transportation and service requests.
- Monitored vehicle locations using GPS tracking systems for operational efficiency.
- Assisted in resolving issues related to scheduling and transportation logistics.
- Collaborated with team members to streamline dispatch processes and workflows.
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Received and dispatched calls for emergency services.
- Answered customer requests with information about product availability, shipping information and status updates.
- Participated in team meetings discussing changes in procedures or processes.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Field Trip Coordinator
CVSD
Spokane, Washington
03.2023 - 02.2025
- Organized educational field trips for students across various grades.
- Coordinated transportation logistics with local vendors and bus companies.
- Communicated with teachers to understand trip objectives and student needs.
- Trained staff on field trip procedures and best practices for supervision.
- Evaluated feedback from participants to improve future trip planning.
- Communicated regularly with parents regarding the details of the trip, such as departure times, cost of admission.
- Coordinated and allocated equipment, supplies and staff for events.
School Bus Driver
CVSD
Spokane, Washington
03.2009 - 03.2023
- Transported students to school in a timely manner while keeping assigned route schedule.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Monitored student behavior on the bus and enforced rules consistently.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Developed positive relationships with students through friendly interactions.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Communicated effectively with parents regarding student transportation issues.
- Operated motorized ramps and lifts to assist special needs students.
- Complied with district policies and procedures concerning student discipline.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
Supervisor Caregiver, Special Needs
Van Care
Vancouver, Washington
02.1993 - 10.2008
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated team schedules and delegated tasks to enhance workflow efficiency.
- Trained new employees on procedures and best practices for operational tasks.
- Resolved employee conflicts and fostered a positive work environment among staff.
- Facilitated team meetings to discuss goals, challenges, and operational updates.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Tracked progress on projects and provided timely feedback to staff members.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Provided compassionate personal care to clients in daily living activities.
- Assisted clients with mobility and transportation needs to appointments.
- Administered medications as prescribed, ensuring adherence to schedules.
- Maintained a clean and safe environment for clients at home.
- Supported clients with meal preparation and nutritional planning.
- Collaborated with healthcare professionals to coordinate care plans for clients.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Education
High School Diploma -
Woodlane High School
Woodland, CA06-1985
Some College (No Degree) -
Master's University
Santa Clarita, CASkills
- Network troubleshooting
- Router configuration
- Traffic monitoring
- Packet analysis
- Hardware diagnostics
- Logistics coordination
- Route mapping
- Effective communication
- Scheduling optimization
- Route deliveries
- Adaptability and flexibility
- Team collaboration
References
References available upon request.
Timeline
Field Trip Coordinator
CVSD
03.2023 - 02.2025
Bus Scheduler
YMCA
06.2009 - Current
Router/Dispatcher, Trip Coordinator, Bus driver
CVSD
03.2009 - Current
School Bus Driver
CVSD
03.2009 - 03.2023
Supervisor Caregiver, Special Needs
Van Care
02.1993 - 10.2008
High School Diploma -
Woodlane High School
Some College (No Degree) -
Master's University