Overview
Work History
Education
Skills
References
Timeline
Generic

Shelmarie MOE

Spokane,Washington

Overview

32
32
years of professional experience

Work History

Bus Scheduler

YMCA
Spokane, Washington
06.2009 - Current
  • Coordinated schedules for staff and activities to optimize resource allocation.
  • Managed communication between instructors and participants regarding class changes.
  • Developed weekly schedules to ensure coverage for programs and events.
  • Collaborated with team members to resolve scheduling conflicts promptly.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Maintained positive working relationship with fellow staff and management.

Router/Dispatcher, Trip Coordinator, Bus driver

CVSD
Spokane, WA
03.2009 - Current
  • Collaborated with team to troubleshoot connectivity issues swiftly.
  • Configured routers according to company protocols and best practices.
  • Ensured compliance with safety standards during equipment operation.
  • Documented all changes made to the router configuration in order to ensure compliance with organizational standards.
  • Monitored traffic flow on the network with packet sniffers to identify problems or suspicious activities.
  • Troubleshooted any hardware or software problems related to routers.
  • Developed backup plans for redundant routing paths in case of failure or outage.
  • Coordinated daily schedules for transportation and service requests.
  • Monitored vehicle locations using GPS tracking systems for operational efficiency.
  • Assisted in resolving issues related to scheduling and transportation logistics.
  • Collaborated with team members to streamline dispatch processes and workflows.
  • Assigned drivers to appropriate routes based on customer needs.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Received and dispatched calls for emergency services.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Participated in team meetings discussing changes in procedures or processes.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.

Field Trip Coordinator

CVSD
Spokane, Washington
03.2023 - 02.2025
  • Organized educational field trips for students across various grades.
  • Coordinated transportation logistics with local vendors and bus companies.
  • Communicated with teachers to understand trip objectives and student needs.
  • Trained staff on field trip procedures and best practices for supervision.
  • Evaluated feedback from participants to improve future trip planning.
  • Communicated regularly with parents regarding the details of the trip, such as departure times, cost of admission.
  • Coordinated and allocated equipment, supplies and staff for events.

School Bus Driver

CVSD
Spokane, Washington
03.2009 - 03.2023
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Developed positive relationships with students through friendly interactions.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Communicated effectively with parents regarding student transportation issues.
  • Operated motorized ramps and lifts to assist special needs students.
  • Complied with district policies and procedures concerning student discipline.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.

Supervisor Caregiver, Special Needs

Van Care
Vancouver, Washington
02.1993 - 10.2008
  • Supervised daily operations and ensured compliance with safety standards.
  • Coordinated team schedules and delegated tasks to enhance workflow efficiency.
  • Trained new employees on procedures and best practices for operational tasks.
  • Resolved employee conflicts and fostered a positive work environment among staff.
  • Facilitated team meetings to discuss goals, challenges, and operational updates.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Provided compassionate personal care to clients in daily living activities.
  • Assisted clients with mobility and transportation needs to appointments.
  • Administered medications as prescribed, ensuring adherence to schedules.
  • Maintained a clean and safe environment for clients at home.
  • Supported clients with meal preparation and nutritional planning.
  • Collaborated with healthcare professionals to coordinate care plans for clients.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.

Education

High School Diploma -

Woodlane High School
Woodland, CA
06-1985

Some College (No Degree) -

Master's University
Santa Clarita, CA

Skills

  • Network troubleshooting
  • Router configuration
  • Traffic monitoring
  • Packet analysis
  • Hardware diagnostics
  • Logistics coordination
  • Route mapping
  • Effective communication
  • Scheduling optimization
  • Route deliveries
  • Adaptability and flexibility
  • Team collaboration

References

References available upon request.

Timeline

Field Trip Coordinator

CVSD
03.2023 - 02.2025

Bus Scheduler

YMCA
06.2009 - Current

Router/Dispatcher, Trip Coordinator, Bus driver

CVSD
03.2009 - Current

School Bus Driver

CVSD
03.2009 - 03.2023

Supervisor Caregiver, Special Needs

Van Care
02.1993 - 10.2008

High School Diploma -

Woodlane High School

Some College (No Degree) -

Master's University

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Shelmarie MOE