Hi, I’m
Sheloshini Haouas
Torrance,CA
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Summary
Well-qualified MIS with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Dedicated Leasing Consultant experienced in closing lease deals on business rental properties. Knowledgeable about negotiating. Offers successful career history comprising more than 21 years. Diligent Leasing Consultant with experience in commercial leasing. Skilled in SAP R3. Great problem-solving skills with goal-oriented mindset. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
years of professional experience
Work History
Nedbank Corporate And Investment BankingJohannesburg, South Africa
Professional Leasing Consultant
12.2016 - 07.2019
Job overview
- Negotiate and conclude Lease agreements on behalf of the Bank
- Resolve Bank premises-related complaints or queries within SLAs
- Interact with internal stakeholders to understand their requirements for any delegated projects assigned to Leasing.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed, and fully compliant with reporting requirements.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Held high approval rating and maintained customer loyalty with top-notch service.
- Escalated major issues to the property manager for immediate remediation.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultations.
- Managed over 100 customer calls per day.
- Verified tenant incomes and other information before accepting lease applications
TransnetPretoria, South Africa
MIS Manager
03.2002 - 11.2016
Job overview
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Oversaw user provisioning efforts, verifying credentialing policies, security, and maintenance to encourage safe sign-ins.
- Applied cybersecurity best practices to information system standards, directives, and guidance for personnel, monitoring compliance across the organization.
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Provide an administrative support function to the Movement Manager, Section Managers, Yard Manager, and personnel in the operational area.
- Administer Human Resources policies to ensure effective supervision of personnel.
- Administer NOSA, Act 85 and 16 documentation to comply with safe working and legislative requirements.
- Maintain data basis for the region, manage expenses for the region, and manage software and filing system.
- Identify and recommend changes to work procedures to improve efficiency.
- Correct interpretation and adherence to property-related policy and procedure.
- Management Information Systems (GIS, RAVE, SAP R3 RE, etc).
- Keeping abreast of changes in statutory requirements, by-laws, and regulations pertaining to the property.
- Coordinating energy/waste service supplies with local authorities and Property Technical (Services).
- Compiling of budgets.
- Provide SAP Training
- Fraud and Forensic Investigating
- Reviewed existing Civil and Electrical technical specifications to identify and eliminate potent initial security flaws and weaknesses.
- Prepared and maintained regular system assessment and evaluation documents, informing the Finance Manager of any discovered faults or discrepancies in operations.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to the client's vision, mission and purpose.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet the client's vision, mission and purpose.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Interviewed, hired, trained, and mentored 50 staff by coaching daily, leading performance reviews, and offering constructive feedback.
- Oversaw development and implementation of improvements to support and network operations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Communicated regularly with customers concerning data exchange and technology integration.
- Analyzed architecture design, scoping, implementation, testing, and deployment needs to define project requirements.
- Played a key role in ongoing network design, reevaluation, and optimization to keep pace with company growth.
- Coordinated space planning projects, defined scope, and managed milestones.
Education
Real Estate LicenseTorrance, CA
Currently in The Process of Obtaining My License from Real Estate License
02.2022
Resident Insurance Producer Accident And Health, LSan Jose, CA
Insurance License from Resident Insurance Producer Accident And Health, L
12.2020
Anti Money Laundering For InsuranceSan Jose, CA
No Degree from Anti Money Laundering For Insurance
11.2020
E & OSan Jose, CA
No Degree from E & O
03.2020
Effective Negotiations And LeasingJohannesburg - South Africa
No Degree from Effective Negotiations And Leasing
10.2016
First AidJohannesburg - South Africa
No Degree from First Aid
09.2015
Fire FightingPretoria - South Africa
No Degree from Fire Fighting
03.2015
Safety ManagementJohannesburg - South Africa
No Degree from Safety Management
10.2014
Administration And Office Management TrainingJohannesburg - South Africa
Diploma from Administration And Office Management Training
12.2011
Diversity ManagementJohannesburg - South Africa
No Degree from Diversity Management
02.2011
Map ReadingJohannesburg - South Africa
No Degree from Map Reading
12.2010
Self ManagementJohannesburg - South Africa
No Degree from Self Management
05.2010
FleetmaxJohannesburg - South Africa
No Degree from Fleetmax
03.2010
Conduct Health & Safety Representation Activities Johannesburg - South Africa
No Degree from Conduct Health & Safety Representation Activities
06.2009
Order Placer - Supply ChainPretoria - South Africa
No Degree from Order Placer - Supply Chain
07.2008
Lease Negotiations Pretoria - South Africa
Diploma from Lease Negotiations
12.2007
Basic Property Administration Pretoria - South Africa
Diploma from Basic Property Administration
12.2006
Basic Financial Management Non Financial EmployeesJohannesburg - South Africa
No Degree from Basic Financial Management Non Financial Employees
08.2005
Competency High-Voltage Safety TrainingJohannesburg - South Africa
No Degree from Competency High-Voltage Safety Training
12.2002
Train Assistant CertificateJohannesburg - South Africa
Diploma from Train Assistant Certificate
12.2002
Advanced Designing of Display AdvertisementsVryheid - South Africa
No Degree from Advanced Designing of Display Advertisements
03.2000
Advanced Selling TechniquesVryheid - South Africa
No Degree from Advanced Selling Techniques
02.2000
Designing of Display Advertisements, Advert LayoutVryheid - South Africa
No Degree from Designing of Display Advertisements, Advert Layout
01.2000
Vryheid CollegeVryheid - South Africa
Diploma from National N6 Marketing Management
12.1999
Vryheid CollegeVryheid - South AFrica
Diploma from National N5 Marketing Management
06.1999
Vryheid CollegeVryheid - South Africa
Diploma from National N4 Marketing Management
12.1998
Vryheid CollegeVryheid - South Africa
Diploma from National N4 Management Assistant
06.1998
Vryheid College - South AfricaVryheid - South Africa
High School Diploma
12.1997
Skills
- Property Service Contract Administration
- Performance Assessment
- Business Processes and Procedures
- Leasing Terms and Specifications
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 28 million revenue by concluding leases with accuracy and efficiency.
- Supervised team of 50 staff members.
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Zulu
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Professional Leasing Consultant
Nedbank Corporate And Investment Banking
12.2016 - 07.2019
MIS Manager
Transnet
03.2002 - 11.2016
Real Estate License
Currently in The Process of Obtaining My License from Real Estate License
Resident Insurance Producer Accident And Health, L
Insurance License from Resident Insurance Producer Accident And Health, L
Anti Money Laundering For Insurance
No Degree from Anti Money Laundering For Insurance
E & O
No Degree from E & O
Effective Negotiations And Leasing
No Degree from Effective Negotiations And Leasing
First Aid
No Degree from First Aid
Fire Fighting
No Degree from Fire Fighting
Safety Management
No Degree from Safety Management
Administration And Office Management Training
Diploma from Administration And Office Management Training
Diversity Management
No Degree from Diversity Management
Map Reading
No Degree from Map Reading
Self Management
No Degree from Self Management
Fleetmax
No Degree from Fleetmax
Conduct Health & Safety Representation Activities
No Degree from Conduct Health & Safety Representation Activities
Order Placer - Supply Chain
No Degree from Order Placer - Supply Chain
Lease Negotiations
Diploma from Lease Negotiations
Basic Property Administration
Diploma from Basic Property Administration
Basic Financial Management Non Financial Employees
No Degree from Basic Financial Management Non Financial Employees
Competency High-Voltage Safety Training
No Degree from Competency High-Voltage Safety Training
Train Assistant Certificate
Diploma from Train Assistant Certificate
Advanced Designing of Display Advertisements
No Degree from Advanced Designing of Display Advertisements
Advanced Selling Techniques
No Degree from Advanced Selling Techniques
Designing of Display Advertisements, Advert Layout
No Degree from Designing of Display Advertisements, Advert Layout
Vryheid College
Diploma from National N6 Marketing Management
Vryheid College
Diploma from National N5 Marketing Management
Vryheid College
Diploma from National N4 Marketing Management
Vryheid College
Diploma from National N4 Management Assistant
Vryheid College - South Africa
High School Diploma
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