Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelssie Dieujuste

Lake Worth

Summary

Proactive professional with a strong background in customer service and problem-solving within pharmacy operations. Committed to improving patient care through effective collaboration and continuous workflow enhancements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
03.2025 - Current
  • Managed prescription medication dispensing and ensured compliance with regulatory standards.
  • Supervised pharmacy technicians to optimize workflow and enhance service delivery.
  • Trained new staff on pharmacy protocols and customer service best practices.
  • Collaborated with pharmacists to optimize medication dispensing processes for improved patient outcomes.
  • Conducted regular quality assurance checks to maintain accuracy in prescription filling and labeling.
  • Developed training materials for new staff, enhancing onboarding processes and knowledge retention.
  • Resolved complex medication-related inquiries, providing expert guidance to healthcare professionals and patients.

Aftercare Coordinator

School District of Palm Beach County
09.2022 - Current
  • Facilitated communication between families and school staff to support student needs.
  • Coordinated aftercare programs, ensuring alignment with district policies and safety standards.
  • Developed engaging activities tailored to diverse student interests and abilities.
  • Monitored program implementation, providing feedback for continuous improvement of services.

Pharmacy Technician Trainee

Walgreen's Pharmacy
08.2022 - 04.2023
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Operated pharmacy software for processing prescriptions and managing patient records.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.

Medical Administrative Assistant Intern

08.2021 - 05.2022
  • Assisted with patient scheduling and appointment management using electronic health record systems.
  • Managed patient intake processes, ensuring accurate data collection and confidentiality compliance.
  • Supported administrative tasks by maintaining organized filing systems and updating patient records.
  • Coordinated communication between patients and healthcare professionals to enhance service delivery.

Education

Associate of Arts - Nursing

Palm Beach State College
Lake Worth, FL
06-2026

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service

Certification

  • CPhT - Certified Pharmacy Technician
  • Licensed Pharmacy Technician- 09/2025
  • Certified Immunizing Technician, Walmart - 12/2025

Timeline

Certified Pharmacy Technician

Walmart
03.2025 - Current

Aftercare Coordinator

School District of Palm Beach County
09.2022 - Current

Pharmacy Technician Trainee

Walgreen's Pharmacy
08.2022 - 04.2023

Medical Administrative Assistant Intern

08.2021 - 05.2022

Associate of Arts - Nursing

Palm Beach State College