Shelton White
2nd Swing
Lewisville,TX
11
years of professional experience
Dedicated professional with a strong background in customer service and operations. Skilled in verbal and written communication, leveraging software tools to automate processes and improve efficiency. Committed to delivering exceptional service and maintaining high standards in the workforce.
Work History
Operations Associate
7 Months- Coordinated logistics for inbound and outbound shipments to ensure timely delivery.
- Managed "NetSuite" our software for our business that allows us to control a pipeline of orders for customers and lets us manage and control our inventory.
- Fill about 150 - 200 orders daily that come through our website.
- Collaborate with local shipping centers such as FedEx, UPS, and USPS to be able to successfully ship our products.
- Leveraged "UKG" to automate routine tasks and to reduce delays in operations.
Outside Service Attendant
1 Year 6 Months- Delivered exceptional customer service by ensuring prompt and accurate handling of guest requests.
- Operated and maintained golf carts, ensuring safety and efficiency for all users.
- Maintained cleanliness and organization of golf course facilities, enhancing overall guest experience.
- Led in opening and closing the golf course by setting up the driving range and helping guests with their needs.
Real Estate Sales Assistant
4 Years 3 Months- Coordinated communication between buyers, sellers, and agents to streamline transactions.
- Managed client inquiries and scheduled property showings to enhance customer engagement.
- Conducted administrative tasks such as handling incoming phone inquiries and open housing showings.
Education
Bachelor of Science - Business Administration
- Dean's List [Fall /Spring 2022, Spring 2023]
- [Full Athletic(Golf)] Scholarship Recipient
Skills
Oracle Netsuite
Customer service
Verbal and written communication
Team support
Inventory management
Coachable
Oracle NetSuite
Timeline
Operations Associate
2nd Swing
01.2026 - CurrentRead More
Outside Service Attendant
Hackberry Creek Country Club
02.2019 - 08.2020Read More
Real Estate Sales Assistant
Alexander Realty Group
02.2016 - 05.2020Read More
Saint Augustine's University
Bachelor of Science from Business Administration
Read More