Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelyn Gabrillo

Honolulu,HI

Summary

  • Able to create a positive impression about my company through efficient and professional interactions
  • A self-motivated and disciplined individual with a strong work ethic and proven track record
  • Dependable, personable, and dedicated to great customer engagements

Overview

32
32
years of professional experience

Work History

Administrative/Medical Assistant (work from home)

Winning with Rehab, LLC
10.2019 - 03.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Administrative Assistant

HI Institute of Pain
08.2010 - 10.2019
  • Ensured quality patient care through means of getting approvals for procedures, medication, and etc
  • Took initiative to organize, streamline, and standardize the referral system
  • Specialized in questions about insurance and filing claims
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Utilized practicefusion and eclinical works(electronic medical record systems) to efficiently work through tasks
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Educational Assistant (part time)

Like Like Elementary School
10.2008 - 08.2010
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Maintained safety and security by overseeing students in recess environments.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Mentored and tutored individual students needing additional help.

Account Receivable

Premium Incorporated
10.1999 - 10.2008
  • Reduced overdue accounts by consistently monitoring and following up on outstanding invoices.
  • Improved cash flow by promptly resolving billing discrepancies and disputes with clients.
  • Used financial skills to manage accounts receivable and other related subjects
  • Responsible for communications between our company, our suppliers, and clients
  • Contributed to successful cash forecasting initiatives by providing detailed analysis on expected receivable inflows.
  • Trained new staff on accounts receivable processes, ensuring high standard of work across team.
  • Optimized invoice accuracy with thorough review processes, minimizing errors and customer complaints.

Office Clerk

Premium Incorporated
08.1994 - 10.1999
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Filing Clerk

Premium Incorporated
08.1992 - 08.1994
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
  • Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
  • Examined, categorized, and sorted incoming documents.
  • Restored old files and archived completed files for future reference.
  • Created and printed labels for well-organized filing.

Education

No Degree -

Heald College
Honolulu Hawaii USA

Undergraduate, Computer Science -

University of Cebu Colleges
Cebu Philippines

High School Diploma -

Saint Catherine School
Carcar City Philippines
03.1985

Grade 1 to 6 -

Upland Elementary School
Carcar City Cebu Philippines
03.1981

Skills

  • HIPAA Regulations Understanding
  • Time Management Efficiency
  • Organizational and Planning Skills
  • Professional telephone etiquette
  • Positive Attitude
  • Appointment management
  • Insurance Verification
  • Reception Management

Timeline

Administrative/Medical Assistant (work from home)

Winning with Rehab, LLC
10.2019 - 03.2024

Administrative Assistant

HI Institute of Pain
08.2010 - 10.2019

Educational Assistant (part time)

Like Like Elementary School
10.2008 - 08.2010

Account Receivable

Premium Incorporated
10.1999 - 10.2008

Office Clerk

Premium Incorporated
08.1994 - 10.1999

Filing Clerk

Premium Incorporated
08.1992 - 08.1994

No Degree -

Heald College

Undergraduate, Computer Science -

University of Cebu Colleges

High School Diploma -

Saint Catherine School

Grade 1 to 6 -

Upland Elementary School

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Shelyn Gabrillo