Shelyn Gabrillo
Honolulu,HI
Summary
- Able to create a positive impression about my company through efficient and professional interactions
- A self-motivated and disciplined individual with a strong work ethic and proven track record
- Dependable, personable, and dedicated to great customer engagements
Overview
32
32
years of professional experience
Work History
Administrative/Medical Assistant (work from home)
Winning with Rehab, LLC
10.2019 - 03.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Administrative Assistant
HI Institute of Pain
08.2010 - 10.2019
- Ensured quality patient care through means of getting approvals for procedures, medication, and etc
- Took initiative to organize, streamline, and standardize the referral system
- Specialized in questions about insurance and filing claims
- Assisted coworkers and staff members with special tasks on daily basis.
- Utilized practicefusion and eclinical works(electronic medical record systems) to efficiently work through tasks
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Educational Assistant (part time)
Like Like Elementary School
10.2008 - 08.2010
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Maintained safety and security by overseeing students in recess environments.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Mentored and tutored individual students needing additional help.
Account Receivable
Premium Incorporated
10.1999 - 10.2008
- Reduced overdue accounts by consistently monitoring and following up on outstanding invoices.
- Improved cash flow by promptly resolving billing discrepancies and disputes with clients.
- Used financial skills to manage accounts receivable and other related subjects
- Responsible for communications between our company, our suppliers, and clients
- Contributed to successful cash forecasting initiatives by providing detailed analysis on expected receivable inflows.
- Trained new staff on accounts receivable processes, ensuring high standard of work across team.
- Optimized invoice accuracy with thorough review processes, minimizing errors and customer complaints.
Office Clerk
Premium Incorporated
08.1994 - 10.1999
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Filing Clerk
Premium Incorporated
08.1992 - 08.1994
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
- Examined, categorized, and sorted incoming documents.
- Restored old files and archived completed files for future reference.
- Created and printed labels for well-organized filing.
Education
No Degree -
Heald College
Honolulu Hawaii USAUndergraduate, Computer Science -
University of Cebu Colleges
Cebu PhilippinesHigh School Diploma -
Saint Catherine School
Carcar City Philippines03.1985
Grade 1 to 6 -
Upland Elementary School
Carcar City Cebu Philippines03.1981
Skills
- HIPAA Regulations Understanding
- Time Management Efficiency
- Organizational and Planning Skills
- Professional telephone etiquette
- Positive Attitude
- Appointment management
- Insurance Verification
- Reception Management
Timeline
Administrative/Medical Assistant (work from home)
Winning with Rehab, LLC
10.2019 - 03.2024
Administrative Assistant
HI Institute of Pain
08.2010 - 10.2019
Educational Assistant (part time)
Like Like Elementary School
10.2008 - 08.2010
Account Receivable
Premium Incorporated
10.1999 - 10.2008
Office Clerk
Premium Incorporated
08.1994 - 10.1999
Filing Clerk
Premium Incorporated
08.1992 - 08.1994
No Degree -
Heald College
Undergraduate, Computer Science -
University of Cebu Colleges
High School Diploma -
Saint Catherine School
Grade 1 to 6 -
Upland Elementary School