Shelyn Rodriguez
Stockton,CA
Summary
Experienced operations leader with over 10 years of management experience in managing teams, optimizing and simplifying production processes through understanding, output, and quality assurance of results. Ensures compliance with industry regulations. Skilled in leading diverse teams in high-pressure environments, driving operational efficiency, and maintaining high standards of safety and reliability. Passionate about optimizing systems, staff development, and delivering results aligned with organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Relief Service Supervisor
Children’s Home of Stockton
Stockton, CA
12.2021 - Current
- Manages multiple departments schedules.
- Create and manage Weekly Staff Shift Schedules through the agency’s electronic record keeping system in accordance with the needs of accrediting agencies.
- Manages the orientation process of new hires within the agency.
- Provides guidance and leadership to staff and clients through trauma informed philosophy when conflicts occur.
- Provide full supervision, on-going trauma-informed training, and teambuilding support to a team of up to 18+ employees.
- Conduct performance monitoring, evaluation, and discipline of staff per agency policies.
- Oversight of the agency’s nutrition menus and record-keeping program with NSLP and SBP , under USDA food and nutrition service
- Provide on-call administrative support to direct care staff during business and non-business hours.
- Assist the Residential Director in development, implementation, and training of new program policies, procedures, and activities.
- Assist in client supervision and counseling through a trauma-informed care approach and behavior intervention.
- Coordinate weekly and monthly meetings to direct care staff regarding agency updates.
Cottage Manager
Children’s Home of Stockton
Stockton, CA
06.2014 - 12.2021
- Manage a unit up to 10 Clients under Community Care Licensing Short Term Residential Therapeutic Program Regulations.
- Prepare and implement Clients' Needs and Service Case Plans.
- Provide supervision, protection, and care of clients.
- Oversight budget, petty cash, and client monies.
- Assist and participate in client behavior management using positive therapeutic interventions, including administration of setting limits, discipline, emergency interventions plan, etc.
- Develop unit schedule and calendars.
- Manage and support clients/at-risk youth with significant high-risk behaviors through identifying coping skills, creation of safety plans, verbal de-escalation techniques, and restraints as a last resort in a trauma-informed approach.
- Attends and facilitates Child Family Team (CFT) meetings in a strength-based and trauma-informed approach.
- Facilitate Group Interventions.
- Facilitate Team Treatment Meetings.
- Ensure agency compliance with Community Care Licensing (CCL), Council on Accreditation (COA), and San Joaquin County Behavioral Health (BHS).
- Conduct performance monitoring, evaluation, and discipline of staff per agency policies.
- Adheres to and enforces CAL/OSHA regulations
Education
B.A. - SOCIOLOGY
CSU Stansislaus
Turlock, ca01.2013
Skills
- Microsoft Office Suite
- Crisis management and response
- Cultural sensitivity
- Reliable transportation
- Good judgment and decision-making
- Training coordination
- First aid and CPR
- Staff scheduling
- Performance evaluation
- Team leadership
- Policy development and enforcement
- Workforce planning
- Quality and safety insurance
- ServSafe Certified
- Develop and implement staff performance improvement plans, and corrective action plans
Leadership Experience
- Development of Trauma-Informed Committee
- 6+ years of staff training experience in agency policy topics
- Policy Development in adherence to San Joaquin Behavioral Health Medi-CAL services, Community Care Licensing Regulations, and National Accreditation Agencies/Entities
Certification
food safety training certificate
Languages
Tagalog
Limited
Spanish
Limited
English
Full Professional
References
References available upon request.
Timeline
Relief Service Supervisor
Children’s Home of Stockton
12.2021 - Current
Cottage Manager
Children’s Home of Stockton
06.2014 - 12.2021
B.A. - SOCIOLOGY
CSU Stansislaus
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