Experienced administrative professional with expertise in records management, compliance, and customer service across educational and government settings. Skilled in maintaining accurate documentation, generating reports, and streamlining workflows using tools like Salesforce. Strong communicator with a proven ability to train staff, resolve issues, and ensure adherence to regulatory policies such as FERPA, as well as state and city statutes and laws. Organized, detail-oriented, and committed to confidentiality and efficiency in administrative operations.
Records Management
Customer Service
Compliance and Policy Adherence
Data Analysis and Reporting
Software Proficiency
Communication
Training and Development
Problem-Solving
Attention to Detail
Organizational Skills
Confidentiality Management
Time Management
Team Collaboration