Summary
Overview
Work History
Education
Skills
Websites
Bonus Value
Awards
Timeline
Generic

SHEMAR ROSIER

Tukwila

Summary

Energetic and personable professional with a strong background in customer engagement, and communication. Proven ability to connect with diverse individuals, build trust, and deliver high value experiences in fast-paced, service-driven environments. Seeking to leverage 4+ years of frontline customer service and problem-solving experience to a dynamic Automotive Sales Representative role. Tech-savvy, persuasive, and passionate about delivering exceptional client experiences.

Overview

5
5
years of professional experience

Work History

Security Specialist

Target
Tukwila
03.2023 - Current
  • Built trust and rapport with guests while maintaining a safe, welcoming store environment.
  • Demonstrate strong decision-making and communication skills in fast-moving, high-pressure situations.
  • Utilize situational awareness and customer service tactics to de-escalate tense interactions.

Service Advocate

Target
Tukwila
11.2020 - 03.2023
  • Delivered a high level of guest-focused service through active listening and tailored solutions.
  • Assisted hundreds of customers weekly, resolving inquiries and ensuring saLsfacTon with empathy and professionalism.
  • Recognized for strong adaptability and ability to create positive experiences in diverse customer situations.
  • Educated customers about products and promotions to enhance shopping experience.

Education

Associate of Arts - Digital Media Arts

Bellevue College
Bellevue, WA
01.2023 - 06/2025

High School Diploma -

Foster High School
Tukwila, WA

Skills

  • Adaptable
  • Leadership
  • Relationship Building
  • Verbal and Written Communication
  • Customer Service
  • Customer Needs Analysis
  • Conflict Resolution
  • Results-Oriented
  • Team-Oriented
  • CRM Familiarity
  • Microsoft Office
  • Adobe Creative Tools

Bonus Value

Hands-on experience in content creation and video production, bringing creativity and a modern edge to customer engagement. Strong eye for detail, storytelling, and brand presentation - valuable for sales presentations, social media engagement, or dealership marketing content.

Awards

  • Recognition for outstanding customer service and teamwork (Target, 2022)

Timeline

Security Specialist

Target
03.2023 - Current

Associate of Arts - Digital Media Arts

Bellevue College
01.2023 - 06/2025

Service Advocate

Target
11.2020 - 03.2023

High School Diploma -

Foster High School

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