Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shemecka Johnson

Charlottesville,VA

Summary

Strategic Operations and Administration Manager with over 16 years of leadership experience in administration, hospitality, and organizational management. Proven ability to enhance operational efficiency by implementing strategic initiatives and optimizing processes. Recognized for measurable performance improvements through effective planning and team leadership, supporting senior executives in driving organizational success.

Overview

11
11
years of professional experience

Work History

Operations & Administration Manager

Elder Research
Charlottesville, VA, Virginia
05.2023 - Current
  • Collaborate closely with senior executives, including the CEO, to drive company-wide operational and administrative initiatives.
  • Support recruitment, onboarding, and training efforts, contributing to a cohesive and high-performing team environment.
  • Oversaw event coordination, guaranteeing flawless execution.
  • Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
  • Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
  • Promoted a positive workplace culture by addressing employee concerns promptly, and implementing initiatives aimed at boosting morale and job satisfaction.

Hotel General Manager

Comfort Inn and Suites
Orange, VA, VA
07.2020 - 04.2023
  • · Increased revenue by 25% year-over-year through strategic market analysis and competitive pricing strategies.
  • · Mentored a team of 30+ personnel, enhancing performance and driving organizational excellence.
  • · Developed and implemented policies that improved operational efficiency and reduced turnaround time by 15%.

Executive Housekeeper | Director of Housekeeping

Various Hotels and Hospitality Organizations
, VA
01.2014 - 07.2020
  • Directed teams of 50+ staff members, managing operations for high-volume facilities with a focus on quality, efficiency, and customer satisfaction.
  • Streamlined workflows, leading to a 10% reduction in labor costs and a 95% guest satisfaction rate.
  • Established training programs that increased employee productivity by 20%.

Education

Associate of Applied Science - Business Administration

American National University
Salem, VA

Skills

  • Executive Support: Extensive experience in providing seamless administrative support to senior leaders, including calendar management, meeting coordination, and project oversight
  • Strategic Planning: Expertise in aligning operational goals with organizational strategies, streamlining processes to drive efficiency
  • HR and Talent Management: Skilled in recruitment, employee onboarding, and performance management, driving workforce engagement, and productivity
  • Technology Proficiency: Advanced proficiency in Microsoft Office Suite, QuickBooks, ADP, Paychex, and CRM platforms

References

References available upon request.

Timeline

Operations & Administration Manager

Elder Research
05.2023 - Current

Hotel General Manager

Comfort Inn and Suites
07.2020 - 04.2023

Executive Housekeeper | Director of Housekeeping

Various Hotels and Hospitality Organizations
01.2014 - 07.2020

Associate of Applied Science - Business Administration

American National University

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Shemecka Johnson