Shemeka Brunson
Atlanta,Georgia
Summary
Dynamic professional with a proven track record at Macy's Fulfillment Center, excelling in teamwork and customer service. Recognized for streamlining operations and enhancing efficiency through effective communication and attention to detail. Adaptable and dependable, committed to continuous improvement and delivering exceptional results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Captian
Macys Fullfillment Center
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Reception Manager
Goals Plastic Surgery
01.2019 - 12.2021
- Managed daily front desk operations, ensuring smooth patient flow and optimal scheduling.
- Trained and mentored staff on customer service protocols and office procedures.
- Streamlined appointment scheduling processes, reducing patient wait times significantly.
- Implemented electronic health record systems for efficient data management and retrieval.
Money Center Associate
Walmart.com
04.2016 - 10.2019
- Processed customer transactions efficiently, ensuring accuracy and timely service.
- Managed cash handling procedures, maintaining compliance with company policies.
- Assisted in training new associates on operational protocols and systems.
- Implemented inventory control measures to reduce discrepancies and improve accuracy.
- Collaborated with team members to enhance overall workflow and customer satisfaction.
- Developed standard operating procedures that improved efficiency in money center operations.
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
Education
High School Diploma - Nurse Aide (Cna)
Booker T. Washington High
Atlanta, GA05.2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Decision-making
- Organization and time management
- Verbal communication
Timeline
Captian
Macys Fullfillment Center
05.2022 - Current
Reception Manager
Goals Plastic Surgery
01.2019 - 12.2021
Money Center Associate
Walmart.com
04.2016 - 10.2019
High School Diploma - Nurse Aide (Cna)
Booker T. Washington High