I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I’m not comfortable with settling, and I’m always looking for an opportunity to do better and achieve greatness.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rehabilitation Therapy Technician IV (RTT IV)
Austin State Supported Living Center
12.2024 - Current
Collaborated with interdisciplinary teams to optimize comprehensive care for patients across various conditions.
Provided compassionate support to patients, addressing their emotional needs throughout the rehabilitation process.
Managed inventory of supplies and equipment, ensuring availability for scheduled therapy sessions while minimizing waste or excess spending.
Assisted therapists in evaluating patients'' physical abilities and limitations for accurate treatment planning.
Supported therapists in conducting initial assessments, gathering necessary data for developing targeted interventions.
Improved patient mobility with the use of assistive devices and manual techniques.
Utilized evidence-based practices to guide therapeutic interventions, resulting in positive outcomes for patients across diverse diagnoses.
Ensured patient safety during therapy sessions, following proper protocols and guidelines.
Coordinated with insurance providers as needed to ensure coverage for recommended treatments or modalities.
Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in rehabilitation therapies.
Adapted therapy approaches based on individual patient needs, considering cultural backgrounds or other unique factors influencing treatment success.
Maintained open communication with therapists regarding patient status, facilitating timely adjustments to treatment plans if needed.
Nursing Admin. Asst. III
Nursing Admin. Asst. III
03.2023 - Current
Attends work regularly and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift, and/or overtime following agency leave policy and performing other duties as assigned
Serves as administrative support for Nursing Services and supports the mission and vision of the facility
Plans, directs, organizes, and monitors the flow of work in Nursing Administration with minimal supervision using initiative and judgment within hospital policy and nursing department processes
Serves as a communication liaison between the Nursing Administration and contacts with other departments
Works with several managerial levels such as Nurse Administrators, Nurse Managers, the Nurse Educators, Shift Coordinators, direct reports of the CNE, unit staff, other hospital disciplines, other agencies and facilities, and the community
Screen and monitor phone calls, handling or routing of calls that do not require personal attention of the CNE; exercises judgment in referring calls to the appropriate person or department and directing visitors to appointments/locations
Responsible for the preparation and distribution of the staffing schedule for Nursing Services direct care employees
The Nursing Admin
Asst III is required to create monthly schedules for all of the Nursing Services direct care staff, Licensed and Unlicensed
It requires the collection and coordination of all requests for time off, approving/denying those requests based on required hospital staffing numbers
The coordinator is also responsible for daily updates to this schedule related to changes in employee status
Reviews staffing reports and coordinates unit coverage when needed
Comparison of staffing projections with hospital schedule identifying discrepancies and upcoming potential staffing concerns
Communication of potential staffing shortages to unit administration and delegates
Assembles, organizes, and tabulates statistics and data
Creates / maintains various tracking systems designed to monitor and evaluate the effectiveness of staffing along with additional key indicators for Nursing Services
This requires attention to detail and accuracy with the ability to identify concerning outliers
These tracking systems contain pertinent data including departmental vacancies, direct care staff reassigned out of patient care, number of staff on leave, utilization of overtime and its correlation to meeting staffing needs, number of patients requiring enhanced or higher level of observation, number of staff held per shift, among additional required reports
Completes budget reports, including overtime expenditures and costs of contract staffing for Nursing Services
These are continuously changing numbers requiring diligent tracking and monitoring
Supports a busy and multitasking office with administrative level nurse staff who is conducting multifaceted monitoring of nursing performance throughout the hospital to ensure compliance with governmental entities, laws, and accreditations
Fields departmental correspondence and contacts which are received either by phone, mail, in person, or other or routing them appropriately
Required to maintain familiarity with the laws and regulations controlling the employing agency, its functions, policies and procedures, the Nursing Department, and the making of decisions in the application of such laws and regulations
Prepares routine and special correspondence, reports, studies, forms and documents
Maintains data for quarterly Nursing Activity report and prepares reports within scheduled timeframes
Responsible for collecting and/or preparing additional reports or manuals as directed
Revises and/or develops of departmental manuals, forms, documents, or studies as assigned
Position coordinates meetings chaired by the CNE or as designated, i.e., nursing executive staff committee meetings, Nurse Staffing Committee meetings, Unit Scheduling Meetings; and is responsible for preparing agendas and taking, transcribing, and distribution of minutes of meetings as indicated
Position coordinates locations, calendars, announcements, and reminders of meetings
Compiles and analyzes departmental data, makes calculations, manipulating complex spreadsheets and tables, and prepares reports for the CNE and hospital wide committees
Reports include fall data, school affiliations and student data, agency staffing information, educational leave tracking, among others
Develops special administrative analyses and summaries of quality improvement activities
Performs preliminary research, development and preparation of educational/promotional materials designed to improve performance measure outcomes
Performs other duties as assigned
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation
Such participation may require an alternate shift pattern assignment and/or location
HUMAN RESOURCE SPECIALIST III
Austin State Hospital
07.2020 - 03.2023
Provides administrative support to hiring managers in the recruitment, selection and hiring process
Work involves coordination and assistance to hiring managers in the recruitment, screening, and referral of qualified applicants, to include contacting the HHS service center and entering job requisition information in the on-line system
Assists walk-in, email and phone applicants
Assists in the development of screening questions, screening criteria, interview questions, screening applications, scheduling interviews, and coordinating reference checks
Coordinates and reviews the due diligence including background checks, pre-employment testing, etc
Aids hiring manager with completion and entry of new hire information by reviewing I-9 documentation, entering new employee data in on-line system, coordinating/leading aspects of the local orientation activities
Compiles and maintains data for various reports and produces reports from other systems
Composes and produces correspondence and other documents
Performs other duties as needed and assigned to support the job requisition process at the facility
Works under limited supervision with considerable latitude for the use of initiative and independent judgment
My responsible consist of communication with new hires, setting them up for drug test, fingerprints and covid testing
Also, includes background checks, CANRS
Twice a month I would lead orientation for new hires assisting them with documents pertaining to ERS, I-9’s, Prior State of employment, and benefits replacements pay
Other responsible are onboarding new and prior employees, making sure shift diffs are entered, checking reqs, and e-verification
Experience in a team/shift lead role or providing training/guidance to others
Provides experience dealing with recruiting and retention of staff
Clerk II
Austin State Hospital
11.2017 - 07.2021
The Clerk I perform clerical/administrative work involving routine and special duties for the department under the direct supervision of the Assistant Director of Medical Records
Primary responsibilities include the auditing of discharged patient records and preparing paper charts to be sent to Medical Records by specified due dates
Other duties include but are not limited to: Daily auditing of client records (paper and computerized) for accuracy; ensuring completion and finalization of chart documentation within specified time frames; notifying clinical and direct care staff of incomplete and/or missing documentation, and delivering documents for completion as needed
Concurrent auditing of new admissions charts and maintaining discharge spreadsheets for assigned units
Psychiatric Nursing Assistant I
Austin State Hospital
01.2017 - 11.2017
The Psychiatric Nursing Assistant I (PNA I) performs entry-level to routine (journey-level) rehabilitative patient services work
The PNA I provides patient care services under the clinical supervision of a Registered Nurse (RN) to provide quality psychiatric nursing care in an inpatient setting
Work involves providing emergency, health, and personal care services to patients; observing, reporting, and documenting, in an electronic record, patient conditions and behaviors; interacting with patients therapeutically; and participating in individualized and unit-based programming
The PNA I have a primary responsibility to maintain direct and ongoing therapeutic interactions with patients to promote living and social skills, thus encouraging progress towards a less restrictive environment
As an integral member of the recovery team or admissions team, provides verbal and supportive documentation concerning individual patient behaviors, progress or lack thereof, towards individualized goals of the recovery plan
Participates in shift reports and recovery team meetings or admission team meetings
Performs any combination of nursing duties commensurate with competency
Works under moderate supervision, with limited latitude for the use of initiative and independent judgment
Work completion requires simple and/or routine duties, while decision-making is based on simple and well-defined guidelines
The PNA I have no financial responsibility but is accountable for assigned property
Must understand that duties, location of work, and shift patterns are subject to change as determined by the administration to meet the needs of the hospital
Must understand that duties may include exposure to blood or other potentially infectious materials
This employee has full access to a limited set of records by HIPAA regulations
Performs other duties as assigned to ensure the efficient operation of the unit
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation
Such participation may require an alternate shift pattern assignment and/or location
DSP I
Austin State Support Living Center
01.2010 - 01.2017
The Direct Support Professional I is responsible for the routine and emergency care treatment and training for specified individuals with developmental disabilities in routine and crises
Responsibilities may include such duties as grooming, bathing, feeding, observing and reporting individual's conditions and behaviors; interacting with individuals therapeutically, participating in individualized training and active treatment programs for both male and female individuals
The DSP-I is required to accurately document individuals behavior(s) throughout the daily schedule, including response to home activities, home training and unusual incidents
Work completion requires simple and/or routine duties, while decision-making is based on simple and well-defined guidelines
This position may be required to drive a state-owned vehicle, may perform other duties as assigned work under close supervision with minimal latitude for the use of initiative and independent judgment