Shemeka Johnson
Houston,TX
Summary
Professional with deep understanding of accounting principles and financial management. Brings strong focus on team collaboration and delivering measurable results. Highly reliable and adaptable to changing needs, skilled in financial analysis, reconciliations, and regulatory compliance. Known for excellent problem-solving abilities and effective communication skills, ensuring efficient and accurate financial operations. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Dedicated with strong work ethic and resourceful nature.
Overview
24
24
years of professional experience
Work History
Accounting Specialist
Cigna-HealthSpring, Inc
04.2016 - Current
- Attention to detail minimized errors and discrepancies, fostering trust and confidence in office network
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Input financial data and produced reports using QuickBooks.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
Claims Supervisor
MD Anderson
03.2013 - 04.2016
- Provided visionary leadership and direction to a diverse team of claims and customer service representatives, cultivating a supportive and inclusive work environment
- Through regular coaching and performance feedback, nurtured individual talents and fostered a cohesive team dynamic, driving morale and productivity
- Collaborated closely with internal stakeholders and cross-functional teams to address customer inquiries and resolve escalated issues promptly and effectively
- By serving as a primary point of contact for customer concerns, strengthened relationships and fostered a culture of trust and transparency
- Claim processing and adjusting them, along with appealing
- Monitored performance metrics regularly, identifying areas for improvement and implementing corrective measures accordingly.
- Assisted in the recruitment and selection of new claims adjusters, ensuring they possessed the necessary skills and expertise to excel in their roles.
- Fostered a positive work environment that promoted collaboration, teamwork, and open communication among staff members.
Education
Bachelor of Arts - Business Administration
Ashford University
San Diego, CA09.2018
Associate of Applied Science - Accounting and Finance
Kaplan University
Davenport, IA08.2015
Skills
- Communication skills
- Invoice processing
- Data analysis
- Microsoft Excel
- Diversity and inclusion
- Financial reporting
- Journal entries
- QuickBooks management
- Accounts payable
- Account reconciliation
- Variance analysis
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100 invoices by completing special 2 day project with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Accounting Specialist
Cigna-HealthSpring, Inc
04.2016 - Current
Claims Supervisor
MD Anderson
03.2013 - 04.2016
Associate of Applied Science - Accounting and Finance
Kaplan University
Bachelor of Arts - Business Administration
Ashford University
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