Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shemeka Trammell

Shemeka Trammell

Athens,GA

Summary

  • Versatile Operations Supervisor was successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, resolute, and hardworking leader with a history of streamlining operations and increasing results. Talented at developing last-minute strategies, setting goals, and very patient in training employees.

Overview

11
11
years of professional experience

Work History

Housekeeper

Classic City
Athens, GA
10.2022 - Current
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and windowsills to keep areas clean and comfortable.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Serviced about 20-30 customers per day.

Housecleaner

Pamela’s Sensational Cleaning
Athens, GA
08.2022 - 09.2022
  • Responsible for overall cleanliness and sanitation of the students’ room, bathroom, and common areas including scrubbing, mopping, vacuuming, polishing, and dusting for move-ins.
  • "Increased sales by 10%".
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered new cleaning supplies for upcoming jobs.
  • Dusted picture frames and wall hangings with a cloth.
  • Delivered quality customer service to address urgent needs and cleaning requests

Housecleaner

Tony Mattox Painting Services
Athens, GA
02.2022 - 05.2022
  • Responsible for doing move-in and move-out cleaning tasks like vacuuming, sweeping, and mopping cleaning ovens, refrigerators, and bathrooms.
  • Mopped hardwood, laminate, ceramic, vinyl, glass, and wood surfaces.
  • Ordered new cleaning supplies for upcoming jobs.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Crew Worker

BURGER KING
Hoschton, GA
03.2022 - 05.2022
  • Supply support to the customer by suggestive selling
  • Implement customer service processes by being knowledgeable of products
  • Serve as a sandwich artist with a low occurrence of errors
  • Accurately use a cash register to process customer payments
  • Supply feedback to management in regard to disgruntled customers
  • Work closely as a team to ensure maximum efficiency
  • Maintain organization and cleanliness throughout the store
  • Key Results:
  • Customer satisfaction
  • Work well as a team
  • "Increased sales by 10%".

Personal Care Assistant

A&C PRIVATE HOME CARE
NORCROSS, GA
02.2021 - 11.2021
  • Aided and companionship clients
  • Planned and executed daily routines for clients and built strong relationships
  • Determined specific needs of various patients and helped clients keep the best health
  • Partnered with Nurses to aid in vital checks and medication reminders
  • Key Results:
  • Attained the ability in supplying the appropriate level of service to clients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Monitored and assisted residents through individual service plans
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
  • Transported patients via wheelchair to and from rehabilitation and daily activities

Housekeeper

TWO MAIDS & A MOP
ATHENS, GA
06.2021 - 08.2021
  • Safely used chemicals for various cleaning procedures
  • Worked with the cleaning team to service hotels, offices, and commercial properties
  • Swept, mopped, vacuumed, dusted, disinfected, and performed other various cleaning tasks that were assigned
  • Key Results:
  • Obtained best cleaning performance review
  • Certified to use various chemicals.
  • 'Managed over 25 customers a week.

Quality Assurance Technician

WALMART ECOMMERCE
PENDERGRASS, GA
07.2020 - 02.2021
  • Loaded outbound trucks
  • Used shipping documentation to verify package labels, sort pallets, and keep inventory
  • Certified on forklifts, center riders, stand-up lifts, and pallet truck
  • Utilized various Microsoft programs to keep correct records of inventory, manage orders, organize deliveries, and transfer packages.
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity, and customer-service standards
  • Analyzed test data to determine the performance and reliability of materials

Area Leader/Melt Operator

NOVELIS
Greensboro, GA
01.2013 - 01.2019
  • Supervised daily operations of assigned area withing the warehouse
  • Managed quality audits of inventory
  • Supplied performance monitoring and troubleshooting for equipment
  • Trained and developed new and current employees on the processes
  • Lead shipping operations and enforced organizational safety requirements
  • Key Results:
  • Reduced warehouse overtime costs by cross training staff and delegating work assignments
  • Streamlined processes which lead to an 11.3% increase in productivity
  • Developed a QA process that found damages and reduced returns of damaged products
  • Reduced overtime hours by 15%
  • Promoted from Roto Grinder to area leader in le

General Warehouse Assistant

HOMEDEPOT
Braselton, GA
01.2007 - 01.2010
  • Received and analyzed inventory and packed customer orders
  • Checked and counted products and labels for accuracy
  • Tracked and closed orders
  • Ensured proper shipping by creating labels
  • Cross trained in various departments to meet demand
  • Proven ability to research discrepancies between inventory reports
  • Participated in daily operations meetings to ensure process improvements were implemented and departments remained informed
  • Licensed to drive stand up forklifts, walk behinds, electric pallet jacks, radio frequency equipment, and high lift propane forklift.

Education

High School Diploma -

Madison County High School
Danielsville, GA
05.1997

Skills

  • Leadership
  • Heavy Equipment Operator
  • Management Techniques
  • SAP Techniques
  • Customer Service
  • Quality Audits
  • Microsoft Office (Word, Excel, PowerPoint)
  • Safety HOPs Certified

Timeline

Housekeeper

Classic City
10.2022 - Current

Housecleaner

Pamela’s Sensational Cleaning
08.2022 - 09.2022

Crew Worker

BURGER KING
03.2022 - 05.2022

Housecleaner

Tony Mattox Painting Services
02.2022 - 05.2022

Housekeeper

TWO MAIDS & A MOP
06.2021 - 08.2021

Personal Care Assistant

A&C PRIVATE HOME CARE
02.2021 - 11.2021

Quality Assurance Technician

WALMART ECOMMERCE
07.2020 - 02.2021

Area Leader/Melt Operator

NOVELIS
01.2013 - 01.2019

General Warehouse Assistant

HOMEDEPOT
01.2007 - 01.2010

High School Diploma -

Madison County High School

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Shemeka Trammell