Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shemekia Amos

WEST POINT

Summary

Dynamic administrative professional with a proven track record at the Division Of Medicaid, excelling in customer service and office management. Skilled in data entry and file management, I consistently ensured efficient operations and enhanced customer satisfaction. My proactive approach and attention to detail contributed to a positive work environment and streamlined processes.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Division Of Medicaid
11.2023 - 07.2025

I greeted customers with a smile.

I entered information into computer.

I answered the phone.

I completed any tasks i was asked to complete.

I purged and uploaded files.

Customer Service Cashier

OMG Grillhouse
03.2020 - 05.2023

I greeted customers with a smile.

I took the orders and the money.

I made sure that the customers food came out in a decent time and was hot and fresh.

I also kept the restaurant clean.

I did anything i was asked to do.

Crew Trainer

Wendys Restaurant
12.2013 - 02.2020

I trained other employees in customer service, food safety, and performance requirements.

I taught new team members correct procedures for all areas of operations.

I set positive example for team members by providing high-quality, efficient service.

Education

Associate of Arts - Business Management

East Mississippi Community College
Mayhew, MS
05-2026

Skills

    I have great customer service

    I know how to run a office

    I know how to put data into system

Timeline

Administrative Assistant

Division Of Medicaid
11.2023 - 07.2025

Customer Service Cashier

OMG Grillhouse
03.2020 - 05.2023

Crew Trainer

Wendys Restaurant
12.2013 - 02.2020

Associate of Arts - Business Management

East Mississippi Community College