Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shemia Watts

Stockton,CA

Summary

Energetic Compassionate entry-level Dental Assistant specializing in delivering optimal patient care. Bring in a certificate from Carrington College and and a working knowledge. Working in a fast-paced environment Certified dental assistant seeking to apply training, excellent patient care skills, and strong administrative skills to an established dental practice. Proven ability to manage multiple tasks in a fast-paced dental environment. Well organized with great attention to detail. Exceptional customer service and time management skills. I am eager to join your company to continue building my skills, improve the patient experience and clinic growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dental Assistant

Western Dental & Orthodontics
06.2023 - 08.2023
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Scheduled and confirmed patient appointments.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Prepared patient X-rays and images for review by dentist.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Prepared patient x-rays and images for dentist review.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.

Inventory

Capstone Logistics LLC.
09.2021 - 05.2023
  • Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
  • Identified excess inventory and developed sales plans to sell inventory, reducing inventory costs [Number]%.
  • Managed inventory flow to meet inventory turn goals.
  • Monitored inventory use and adjusted inventory control techniques.
  • Managed inventory levels, reducing stockouts and excess inventory costs.
  • Oversaw inventory, controlled stock-outs and reduced excessive inventory.
  • Verified computer inventory against physical inventory and resolved discrepancies.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Offered expertise on inventory identification and reconciled truck stock listings inventory with physical inventory on hand.
  • Performed physical inventory accumulation and reconciliation and reviewed inventory item costs and extensions for inventory review.
  • Maintained supply inventory by checking stock to determine inventory level.
  • Optimized inventory management systems, reducing stockouts and excess inventory costs.
  • Ensured accurate inventory levels through diligent restocking and inventory management.
  • Managed inventory levels efficiently, preventing stockouts or excess inventory costs.
  • Performed cycle counts of inventory and packaging for inventory adjustments.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Ensured optimal inventory levels, utilizing demand forecasting and inventory management techniques.

Customer Service

DHL Supply Chain
11.2020 - 04.2021
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Developed a deep understanding of customer service principles and customer service best practices.
  • Provided superior and individualized customer service.
  • Provided excellent customer service while meeting challenging time goals.
  • Generated reports for customer service issues and repair records.
  • Provided exceptional customer service, resolving concerns promptly and professionally.
  • Assessed and resolved customer service problems and executed solutions.
  • Provided outstanding customer service on phone and in person.
  • Provided exceptional customer service, resolving disputes promptly and professionally.
  • Answered inquiries and provided superior customer service to clients.
  • Evaluated customer service staff performance and provided constructive feedback.

Education

Certification - Dental assistant

Carrington College
Stockton, CA
07.2023

High School Diploma -

Weston Ranch High School
Stockton, CA
05.2021

Skills

  • Dental impressions
  • Dental Radiography
  • Digital X-Ray Proficiency
  • Equipment Sterilization
  • Appointment Scheduling
  • Sterilization techniques
  • Treatment room setup
  • HIPAA Compliance Understanding
  • Teeth Cleaning
  • Data Entry
  • Sealant Application
  • Advising and Educating Patients
  • Fluoride Treatments
  • Taking Medical and Dental Histories
  • Dental Assistant
  • Patient Care Standards
  • Relationship Building
  • Autoclave Operation
  • Treatment Planning
  • CPR/AED
  • Personable Communication
  • Instrument Sterilization
  • Treatment Room Preparation
  • Full Mouth Radiographs
  • Instrument Tray Preparation
  • Disinfection and Sterilization
  • Certified in CPR/AED
  • Customer Service
  • Teamwork and Collaboration

Certification

  • Certified Dental Assistant

Timeline

Dental Assistant

Western Dental & Orthodontics
06.2023 - 08.2023

Inventory

Capstone Logistics LLC.
09.2021 - 05.2023

Customer Service

DHL Supply Chain
11.2020 - 04.2021

Certification - Dental assistant

Carrington College

High School Diploma -

Weston Ranch High School

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Shemia Watts