Shemiah Turner

As a cashier at King Soopers, i have various responsibilities focused on customer service and handling transactions.

*Greeting Customers: Welcoming customers with a friendly attitude as they approach your register.
*Answering Questions: Helping customers with questions about store policies, promotions, or product locations.
*Providing Assistance: Offering assistance with things like bagging groceries, helping with larger items, or providing directions to other areas of the store.
*Processing Payments: Handling payments through cash, credit cards, debit cards, or loyalty program cards (e.g., King Soopers' rewards program).
*Keeping the Register Area Tidy: Ensuring the checkout area is clean and free of clutter.
*Restocking Bags or Supplies: Making sure you have enough bags, receipt paper, and other supplies at your station.
*Monitoring the Flow of Customers: Ensuring your checkout line runs smoothly, and helping direct customers to other registers if needed.

As a crew member at Urban Air, working the front desk and the cafe, I had a variety of responsibilities relating to customer service and operational tasks.

• Greeting Guests: Welcoming customers as they arrive, answering any questions they might have about the facilities or services.
• Check-In/Registration: Helping guests check in, verifying waivers, and assisting with memberships or booking events.
• Processing Payments: Handling transactions for tickets, birthday parties, and other activities.
• Providing Information: Explaining safety rules, activity options, and schedules.
• Managing Wait Times: Ensuring guests know about wait times and helping them navigate the different attractions or areas.
• Customer Assistance: Addressing customer concerns or helping with any issues, ensuring they have an enjoyable experience.
• Taking Orders: Taking food and drink orders from guests and making sure they know the menu options.

• Customer Service: Ensuring guests enjoy their time at the café, checking on them periodically, and addressing any special requests.
• Cleaning & Restocking: Keeping the café area clean and stocked with supplies like napkins, straws, cups, and snacks.
• Handling Cash or Cards: Processing payments for food and drinks, often using a point-of-sale system.