Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shemika Dunbar

Moultrie,GA

Summary

Dynamic and compassionate professional with a proven track record at The Pink Penny, adept at vital signs monitoring and delivering patient-focused care. Excelled in fast-paced environments, demonstrating leadership in emergency response and patient relationship building. Achieved a significant increase in patient satisfaction through compassionate communication and healthcare ethics.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CNA, PCA

The Pink Penny
09.2023 - Current
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Delivery Driver

O’Reilly Auto Parts
07.2019 - 06.2023
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Overwrap

Sanderson Farms
03.2016 - 08.2018
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Customer Service Cashie, Sales Associate

Belk Department Store
12.2013 - 11.2016
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Colquitt County High School
Moultrie, GA

Skills

  • Vital signs monitoring
  • Toileting assistance
  • Dressing assistance
  • Maintaining confidentiality
  • Transporting patients
  • Compassionate communication
  • Patient-focused care
  • Documenting behaviors
  • Monitoring fluids
  • Collecting specimens
  • Observing responses
  • Vital sign recording
  • Compassionate
  • Feeding assistance expert
  • Healthcare ethics
  • Respiratory equipment training
  • Helping with medication
  • Responding to emergencies
  • Calm and level-headed under duress
  • Reliable transportation
  • Preparing meals
  • Patient relationship building
  • Recording vital signs
  • Companionship and emotional support

Certification

  • CPR
  • First Aid
  • Safety Training

Timeline

CNA, PCA

The Pink Penny
09.2023 - Current

Delivery Driver

O’Reilly Auto Parts
07.2019 - 06.2023

Overwrap

Sanderson Farms
03.2016 - 08.2018

Customer Service Cashie, Sales Associate

Belk Department Store
12.2013 - 11.2016

High School Diploma -

Colquitt County High School
Shemika Dunbar