Shemonique Williams Davis
Anchorage,AK
Summary
Committed Job-seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Operator
Amazon
08.2023 - 08.2024
- Reduced order processing time with improved logistics strategies and better coordination between departments.
- Maintained safety standards throughout the warehouse, resulting in fewer accidents and a safer working environment.
- Analyzed historical data to forecast future demand trends accurately, contributing to more effective resource allocation decisions within the company''s supply chain strategy efforts.
- Established positive relationships with customers through proactive communication regarding order status updates and issue resolution.
- Conducted regular audits of warehouse procedures to identify areas for improvement and implement necessary changes promptly.
Geriatric Nursing Assistant
Olympia Family Home
05.2023 - 06.2023
- Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
- Coordinated work tasks with other units and personnel to encourage smooth and efficient flow of information.
- Educated family members on caregiving best practices, ensuring continuity of care upon discharge from the facility.
- Provided emotional support for both patients and their families during difficult times, offering empathy and understanding.
- Assisted patients with mobility issues, utilizing proper lifting techniques to prevent injuries to them or myself.
- Facilitated smooth transitions between shifts by providing thorough hand-off reports on patient status and ongoing needs.
- Prepared nutritious meals that catered to individual dietary needs, ensuring optimal health and wellness for patients.
- Ensured timely medication administration by closely following prescribed schedules and dosages.
- Delivered high-quality personal hygiene care, including bathing, grooming, and oral care, for improved patient wellbeing.
- Documented daily observations accurately within medical records systems for comprehensive tracking of patient progress over time.
- Promoted increased independence among patients by encouraging self-care tasks when appropriate.
- Documented patient information and care activities in electronic health record.
- Promoted socialization among residents through planning group events such as exercise classes or recreational activities.
- Deescalated conflicts among residents by addressing their concerns with tact and diplomacy.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
Fraud Agent
Xerox Jamaica
04.2020 - 09.2022
- Evaluated new tools and technologies for potential fraud detection benefits, staying current with industry advancements.
- Monitored high-risk accounts for unusual activity patterns that may indicate fraudulent behavior or identity theft attempts.
- Assisted law enforcement agencies in criminal investigations related to financial fraud, contributing to successful prosecution efforts.
- Enhanced customer satisfaction through timely resolution of fraud disputes and thorough investigation processes.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Provided training on fraud awareness and prevention techniques, increasing staff knowledge and vigilance.
- Performed periodic reviews of existing anti-fraud policies and procedures to ensure continued effectiveness in addressing evolving threats landscape.
- Evaluated customer data to identify and prevent fraudulent activities.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reduced fraud cases by implementing effective detection strategies and monitoring systems.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed transactions and receipts to identify any suspicious activity.
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Conducted research and interviews with relevant stakeholders to gather evidence and build case files.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Education
Bachelor of Science - Health Sciences
Southern New Hampshire University
Manchester, NH07.2027
No Degree - Phlebotomy
Northwest Phlebotomy School
Seattle, WA05.2023
No Degree - Geriatric Nursing
Headway Nursing
Renton, WA03.2023
Course Certification - Psychological First Aid
John Hopkins University
Online Studying10.2020
Skills
- Team Mangement
- Anomaly Detection
- Logistics Analysis
- Hazardous Materials Handling
- Crisis Intervention
- Nursing
- Warehouse Safety
- Telephone Etiquette
- Purchasing management
- Followed proper safety procedures and guidelines for specimen
Certification
- Licensed Phlebotomist - Cert #- NPCN-16833-4430
Timeline
Logistics Operator
Amazon
08.2023 - 08.2024
Geriatric Nursing Assistant
Olympia Family Home
05.2023 - 06.2023
Fraud Agent
Xerox Jamaica
04.2020 - 09.2022
Bachelor of Science - Health Sciences
Southern New Hampshire University
No Degree - Phlebotomy
Northwest Phlebotomy School
No Degree - Geriatric Nursing
Headway Nursing
Course Certification - Psychological First Aid
John Hopkins University
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