Shen Tan
Sacramento,California
Summary
Proactive and dedicated professional with experience as an Uber Driver and Volunteer at Oakland Public Library, Asian Branch. Excelled in customer service and schedule management, ensuring passenger satisfaction and smooth event execution. Demonstrated exceptional interpersonal communication and navigation skills, contributing to operational excellence and positive community impact.
Overview
8
8
years of professional experience
Work History
Uber Driver
06.2024 - 11.2024
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
Volunteer
Oakland Public Library, Asian Branch
01.2017 - 01.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
No Degree - Communications
University of California, Davis
Davis, CAHigh School Diploma -
AIMS College Prep High School
Oakland, CA06-2020
Skills
- Good with computers
- Schedule management
- Excellent navigation
- Customer service
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Uber Driver
06.2024 - 11.2024
Volunteer
Oakland Public Library, Asian Branch
01.2017 - 01.2019
No Degree - Communications
University of California, Davis
High School Diploma -
AIMS College Prep High School
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