Shena Morris
Bloomington, IL,IL
Summary
Dynamic leader with proven expertise in operations management and team building, honed at KFC Restaurant and other notable companies. Excelled in enhancing workflow efficiency and fostering a culture of collaboration, achieving significant improvements in productivity. Skilled in problem resolution and adept at leading cross-functional teams to surpass goals.
Overview
15
15
years of professional experience
Work History
General Manager
KFC Restaurant
03.2023 - 04.2024
- Coordinated cross-functional teams to enhance workflow efficiency.
- Analyzed competitive landscape for informed decision-making in product development.
- Streamlined operational processes by implementing best practices.
- Reviewed financial reports to identify trends for strategic adjustments.
Trainer
McDonald's Restaurant
01.2021 - 03.2023
- Enhanced team performance for increased productivity through targeted training sessions.
- Developed engaging training materials by collaborating with subject matter experts.
- Implemented feedback mechanisms for continuous improvement in training programs.
- Conducted assessments, identifying skill gaps and tailoring training solutions.
Production Worker
Kellogg's
08.2018 - 12.2020
- Operated machinery to meet production targets and ensure timely delivery of products.
- Implemented maintenance routines for machinery to reduce downtime.
- Conducted quality control checks to uphold product standards.
- Increased team collaboration with active participation in daily briefings and problem-solving sessions.
Leader
Versant Supply Chain
05.2009 - 10.2013
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on [Product or Service] and assigned duties.
- Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Assisted with new hire processing and existing training programs.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
Education
High School Diploma -
Joliet Central High School
201 E Jefferson St06-1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
KFC Restaurant
03.2023 - 04.2024
Trainer
McDonald's Restaurant
01.2021 - 03.2023
Production Worker
Kellogg's
08.2018 - 12.2020
Leader
Versant Supply Chain
05.2009 - 10.2013
High School Diploma -
Joliet Central High School
Similar Profiles
Miranda BruntonMiranda Brunton
Customer Service Team Member at KFC RestaurantCustomer Service Team Member at KFC Restaurant
Paulini Gloria L Peata Lotawa BolatagiciPaulini Gloria L Peata Lotawa Bolatagici
Customer Service Cashier at KFC RestaurantCustomer Service Cashier at KFC Restaurant
Lana Al BaqeriLana Al Baqeri
KFC Shift Supervisor at KFC RestaurantKFC Shift Supervisor at KFC Restaurant
Sabrina McFarlaneSabrina McFarlane
Customer Service Cashier at KFC RestaurantCustomer Service Cashier at KFC Restaurant
JACOB NEMINARZJACOB NEMINARZ
BANQUET AND EVENT DIRECTOR at SHERATON FOUR POINTS/ MIRAGE BANQUETSBANQUET AND EVENT DIRECTOR at SHERATON FOUR POINTS/ MIRAGE BANQUETS