Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shena Wallace

Conyers,GA

Summary

I was born in Jamaica n migrated to America im 37yrs I can cook,clean, I do customer service, housework,house keeping I can prep food,n baby sit,etc

Efficient Prep Crew Member known for high productivity and ability to complete tasks swiftly. Possess specialized skills in food preparation, kitchen equipment maintenance, and inventory management. Excel in time management, teamwork, and adaptability, ensuring smooth kitchen operations and quality food service.

Skilled Prep Crew Member with relevant experience in the food service industry. Brings strength in speed, precision and a strong understanding of health and safety regulations. Notably achieved improved kitchen efficiency in previous roles through effective team collaboration and procedure adherence. Demonstrated skill set includes time management, task prioritization, teamwork, and strong work ethic.

Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers.

Hardworking professional with skills in food preparation, cleaning and supply management. Focused on food safety and quick service for customers. Specializes in food.

Overview

12
12
years of professional experience

Work History

Prep Crew Member

Fishers kitchen
Conyers, GA
02.2022 - 07.2024
  • Trained new team members on store operations related to the prepared foods department.
  • Performed opening and closing procedures including cleaning counters and equipment.
  • Prep different types of meats ( clean, trim,season,store)
  • Followed food safety guidelines when handling raw materials or finished products.

Customer Service Cashier

Wash and fold
Queens, New York
09.2012 - 09.2020
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Assisted customers with locating merchandise within the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.

. Wash and fold clothes

  • Operated cash registers to process payments for goods and services.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Processed credit card transactions accurately and efficiently.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Verified that all coupons were valid prior to processing them into the system.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Resolved customer complaints in a professional manner.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Greeted customers and provided friendly customer service.
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.

Housekeeper

Rivky ( private home)
Lakewood, New Jersey
08.2019 - 12.2019
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.

Babysitting ( bathing, feed, clean, take care of him wash clothes

  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Followed safety procedures when handling hazardous materials.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Organized closets with hangers for guests' clothing items.
  • Changed bed linens and towels, tidied up rooms.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.

Education

None -

Ocho Rios High
Ocho Rios Jamaica

Bayside High School
Bayside, NY

Skills

  • Inventory Stocking
  • Ingredient Preparation
  • Meat Cutting
  • Vegetable washing

House keeping

  • Sauce preparation

Timeline

Prep Crew Member

Fishers kitchen
02.2022 - 07.2024

Housekeeper

Rivky ( private home)
08.2019 - 12.2019

Customer Service Cashier

Wash and fold
09.2012 - 09.2020

None -

Ocho Rios High

Bayside High School
Shena Wallace