Shena White
Minneapolis,MN
Summary
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service. A person who thrives on putting smiles on faces.
Overview
7
7
years of professional experience
1
1
Certification
Work History
LEAD COOK
The Salvation Army Central Territory
Minneapolis, Minnesota
02.2022 - Current
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory
- Maintained a clean, safe and sanitary work environment in compliance with local health codes
- Supervised and trained kitchen staff in proper food preparation, cooking techniques, portion control, safety procedures and sanitation guidelines
- Ordered necessary supplies from vendors to maintain adequate inventory levels for daily operations
- Planned and managed food production schedules to ensure timely delivery of meals with high quality standards
- Identified potential risks related to food safety issues and implemented corrective actions immediately
- Monitored food costs to remain within budget while providing the best possible dining experience
- Provided guidance and direction for junior cooks regarding recipe execution, plating techniques and garnishing methods
- Supervised or coordinated activities of cooks or workers engaged in food preparation
- Coordinated catering orders with clients ensuring accurate timelines are met for successful event execution
- Food Protection Manager
MANAGEMENT TRAINEE
Tim Hortons
Brooklyn Center
07.2019 - 03.2021
- Adept at driving operational excellence, I elevated service standards at Tim Hortons by implementing effective staff development and superb time management strategies
- My leadership significantly boosted food service efficiency and customer satisfaction, showcasing a blend of hard skill in cost analysis and a soft skill in resolving conflicts with confidence
- Trained new employees on company policies, procedures, and job responsibilities.
- Monitored store operations to ensure compliance with company policies and procedures.
CHEF'S ASSISTANT
Bistro 11
Laretto
06.2018 - 07.2019
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Maintained cleanliness and organization of work area.
- Monitored inventory levels and placed orders for supplies as needed.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Monitored store operations to ensure compliance with company policies and procedures.
Education
ASSOCIATE OF APPLIED SCIENCE - COMPUTER FORENSICS
Minneapolis Community And Technical College
01.2026
SERVSAFE MANAGER CERTIFICATION - FOOD PROTECTION MANAGER
American National Standards Institute
MN01.2007
CERTIFICATION IN CONSTRUCTION -
St. Paul College
MN01.2005
CERTIFICATION IN PAINTING AND DECORATING -
Hennepin Technical College
MN01.2005
Skills
- Customer Service
- Brand management
- Staff development
- Superb time management
- Schedule management
- Marketing promotions
- Cost analysis and savings
- Issue and conflict resolution
- Menu development
- Kitchen staff coordination
- Purchasing
- Scheduling
- Recruitment and hiring
- Shift coverage
- Food safety compliance
Certification
- ServSafe Manager Certification in Food Protection Manager, American National Standards Institute, 01/01/07
- Certification in Construction, St. Paul College, 01/01/05
- Certification in Painting and Decorating, Hennepin Technical College, 01/01/05
Timeline
LEAD COOK
The Salvation Army Central Territory
02.2022 - Current
MANAGEMENT TRAINEE
Tim Hortons
07.2019 - 03.2021
CHEF'S ASSISTANT
Bistro 11
06.2018 - 07.2019
ASSOCIATE OF APPLIED SCIENCE - COMPUTER FORENSICS
Minneapolis Community And Technical College
SERVSAFE MANAGER CERTIFICATION - FOOD PROTECTION MANAGER
American National Standards Institute
CERTIFICATION IN CONSTRUCTION -
St. Paul College
CERTIFICATION IN PAINTING AND DECORATING -
Hennepin Technical College
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