Shena Williams
Moreno Valley,CA
Summary
Director of Human Resources with over two decades of experience, dedicated to revolutionizing HR practices and enhancing organizational effectiveness. Known for pioneering significant HR innovations. Adept at strategic planning and legal compliance, poised to establish forward-thinking HR standards and practices.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Human Resources Senior People Partner
San Manuel Band of Mission Indians
San Bernardino, CA
12.2023 - 03.2024
- Enhanced client retention by improving engagement strategies and performance management
- Aligned HR solutions with organizational goals, fostering workforce efficiency
- Facilitated career development for 29 client groups, promoting professional growth
- Revamped HR communication processes for timely updates across all client groups
- Led a cross-functional team to redefine talent acquisition, reducing hiring cycles by 30%
- Introduced AI-driven analytics for talent management, enhancing predictive hiring accuracy
- Implemented continuous feedback system, elevating employee engagement and productivity
- Enhanced compliance protocols, reducing labor disputes and legal risks.
Director of Human Resources
UFC GYM
Newport Beach, CA
08.2021 - 12.2023
- Managed a dynamic team of 100+ members at UFC GYM
- Provided strategic support to the Vice President and executives in various projects
- Implemented and communicated HR policies effectively to all levels of staff
- Led HR digital transformation, integrating advanced tech for enhanced data management
- Oversaw international HR compliance, aligning practices with global standards
- Fostered a supportive workplace culture, reducing turnover by 15%
- Implemented a new employee engagement program that increased satisfaction by 20%
- Analyzed HR metrics to develop strategies that decreased recruitment costs by 10%.
Senior Human Resource Manager
San Bernardino County
Ontario, CA
02.2021 - 08.2021
- Championed workforce planning, succession mapping, and career growth strategies
- Mediated challenging situations, reinforcing a culture of open communication and conflict resolution
- Recommended strategic enhancements to onboarding programs, focusing on employee engagement and retention
- Cultivated leadership skills within teams, preparing employees for advancement
- Led a team of up to 12, strengthening cooperative work culture.
Human Resource Supervisor
Riverside Department of Social Services
Riverside, CA
06.2012 - 03.2020
- Managed a team of 7-12 for seven years, optimizing HR operations
- Led critical projects as HR lead, reinforcing client group
- Implemented innovative HR solutions, enhancing business performance
- Ensured compliance with all HR laws, mitigating legal risks effectively
- Boosted team productivity by streamlining HR workflows
- Cultivated a supportive team culture, reducing staff turnover.
Executive Director of Human Resources
American Bio Medical
San Dimas, CA
10.2010 - 06.2012
- Managed a diverse team, fostering collaboration and enhancing productivity
- Maintained strict compliance with facility regulations, prioritizing employee health
- Guided strategic planning, focusing on both immediate and future business needs
- Upheld patient trust through strict confidentiality of patient records
- Oversaw HR policies, boosting staff retention by 30% through strategic benefits planning.
Regional Human Resources Manager
AT&T Communications
La Palma, CA
09.2003 - 09.2010
- Managed a diverse team of 8-15 members, fostering a collaborative and supportive work environment
- Implemented a consistent language and methodology for talent discussions, development, and succession
- Effectively facilitated audits, ensuring detailed and timely provision of necessary records and documentation
- Enhanced team productivity by 20% through strategic HR initiatives and staff development.
Education
Doctor of Business Administration -
University of Phoenix-Arizona
08.2026
Masters of Business Administration -
University of Phoenix-Arizona
08.2022
Bachelor of Science in Business -
University of Phoenix-Arizona
08.2021
Skills
- Strategic Planning
- Investigation
- Employee Relations
- Communication
- Legal Compliance
- Union, Non-Union and Tribal
- Training & Development
- Organizational Development
- Conflict Resolution
- Workforce Planning
- Digital Transformation
- Leadership
- HR Policies Implementation
- Performance Management
- Diversity
- Employment and Labor Law
Certification
- Leadership & Organizational Behavior
- Strategic Human Resources Management (SHRM)
- Employment Law
- Corporate Finance
- Accounting I & II
- Human Resource Management (HRM)
- Executive Leadership
Software
Proficient in Microsoft Office Suite | Teams | Zoom | Adobe Creative Suite | Oracle | Google Analytic | Apple | ADP Workforce Now | SAP SuccessFactors HXM | BambooHR | Careerplug | Workday HCM | Paycor
References
References available upon request.
Timeline
Human Resources Senior People Partner
San Manuel Band of Mission Indians
12.2023 - 03.2024
Director of Human Resources
UFC GYM
08.2021 - 12.2023
Senior Human Resource Manager
San Bernardino County
02.2021 - 08.2021
Human Resource Supervisor
Riverside Department of Social Services
06.2012 - 03.2020
Executive Director of Human Resources
American Bio Medical
10.2010 - 06.2012
Regional Human Resources Manager
AT&T Communications
09.2003 - 09.2010
Doctor of Business Administration -
University of Phoenix-Arizona
Masters of Business Administration -
University of Phoenix-Arizona
Bachelor of Science in Business -
University of Phoenix-Arizona
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