Shenae Lyke
Goodyear,AZ
Summary
Seasoned Operations Supervisor with 8 years of experience in transportation logistics. Proven track record of effectively managing day-to-day operations to ensure timely and efficient delivery of goods. Skilled in overseeing logistics teams, optimizing routes, and implementing process improvements to enhance productivity and minimize costs. Strong leadership abilities combined with strategic problem-solving skills. Dedicated to maintaining high standards of safety, compliance, and customer satisfaction. Ready to leverage expertise to drive operational excellence in the transportation industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Logistic Manager
Haul it ALL Transportation
Glendale, AZ
10.2021 - Current
- Spearheaded the management of a fleet comprising 10+ drivers, meticulously overseeing driver availability to optimize fleet productivity.
- Conducted regular reviews of profit and loss statements for the designated area, consistently identifying avenues to enhance profitability.
- Nurtured a cadre of high-performing drivers through daily interactions, personalized coaching sessions, and positive reinforcement, fostering a culture of excellence and accountability.
- Ensured adherence to drive home time expectations by actively managing expectations and fulfilling commitments, thereby enhancing operational efficiency.
- Implemented strategies to maximize profit and loss margins for all assigned tractors and trailers, contributing significantly to the financial success of the operation.
- Proactively orchestrated safety initiatives to achieve insurance and claims cost targets as a percentage of revenue, effectively mitigating risks and promoting a culture of safety excellence.
- Oversaw implementation of procedures, goals and objectives within operations.
- Demonstrated exceptional interpersonal and communication skills, improving team collaboration, and customer relationships.
Driver Manager
Ontrac
Phoenix, AZ
07.2018 - 10.2021
- Directed a robust team of 20 drivers in Final Mile Delivery operations, ensuring timely and top-notch delivery to clients
- Innovated a driver onboarding and training regimen, decreasing accidents by 30%, and showcasing service improvement and quality control proficiency
- Led regular performance metrics evaluation, identifying areas of improvement, and driving continuous training initiatives
- Supported succession planning by identifying drivers with high potential for career progression.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Coordinated load planning for drivers to minimize dispatch delays.
- Monitored driver performance, safety compliance and customer service standards.
- Proficient in managing transportation logistics in high-pressure, fast-paced environments, ensuring timely delivery and cost efficiency.
Education
Global Logistics -
Arizona State University
05-2025
Associate of Business Management - General Business
Estrella Mountain College
Avondale, AZ05-2017
Skills
- Microsoft Office
- SAP
- ERP
- Team Leadership
- Zoom
- SharePoint
- Salesforce
- Slack
- Supply Chain Management
- Operational Strategy
- Cross-Functional Leadership
- Performance Metrics Analysis
- Inventory Management
- Cost Reduction
Certification
- Interpersonal Styles Training
- Leadership & Performance Management Training
- Team Communications Training
Accomplishments
- Efficiency Enhancement: Orchestrated logistics strategies that reduced overall transportation expenses by a significant 20% at Haul It ALL Transportation LLC.
- Team Leadership: Successfully managed a team of 25 logistics experts, ensuring the efficient shipment of goods and meeting operational targets.
- Customer Satisfaction: Achieved a 15% increase in customer satisfaction through collaborative efforts with sales, procurement, and warehouse teams.
- Inventory Revamp: Implemented advanced inventory systems, resulting in a 30% reduction in stockouts and a 25% increase in inventory turnover.
Timeline
Senior Logistic Manager
Haul it ALL Transportation
10.2021 - Current
Driver Manager
Ontrac
07.2018 - 10.2021
Global Logistics -
Arizona State University
Associate of Business Management - General Business
Estrella Mountain College
- Interpersonal Styles Training
- Leadership & Performance Management Training
- Team Communications Training
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