Ronnie Simmons
The Bronx,NY
Summary
Knowledgeable problem-solver with background in diverse role-playing scenarios. Proficient at simulating real-life situations to enhance training effectiveness. Demonstrated proficiency in communication and adaptability.
Overview
22
22
years of professional experience
Work History
Security Supervisor
Brooklyn Methodist Hospital
08.2018 - Current
- Evaluated performance metrics of junior personnel, providing constructive feedback aimed at improving individual job performance as well as overall team of security officers efficiency.
- Assisted in the development of efficient policies and protocols to minimize security breaches.
- Monitored CCTV systems effectively, allowing for quick identification and resolution of potential issues.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Coordinated responses during emergency situations, ensuring prompt action was taken to protect patient safety and restore normal operations as quickly as possible.
- Mitigated risks associated with special events or VIP visits by coordinating with event organizers, implementing additional safety measures as needed.
Administration Coordinator
Holliswood Center for Rehabilitation
02.2008 - 08.2018
- Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
- Supported human resources functions including recruitment efforts, benefits administration, performance evaluations, and employee relations initiatives.
- Optimized office workflow by maintaining up-to-date procedural documentation for reference by all staff members.
- Contributed to a positive work environment by organizing team-building activities that fostered camaraderie among colleagues.
- Managed confidential employee records, ensuring privacy and compliance with company policies and legal regulations.
Administrative Clerk
Mosholu Montefiore Community Center
01.2003 - 02.2008
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Expedited referral processes for specialty consultations by properly completing necessary documentation and obtaining insurance authorizations.
- Enhanced office efficiency by coordinating inventory management for medical supplies and equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
Bachelor of Science - Communications
St. John's University
Jamaica, NY05.2002
Skills
- Microsoft Excel
- Leadership and Team Management
- Excellent verbal and written communication skills
- Time Management
- Problem Solving
- Software Proficiency
- Compliance Knowledge
- Training and Development
- Interpersonal Skills
Timeline
Security Supervisor
Brooklyn Methodist Hospital
08.2018 - Current
Administration Coordinator
Holliswood Center for Rehabilitation
02.2008 - 08.2018
Administrative Clerk
Mosholu Montefiore Community Center
01.2003 - 02.2008
Bachelor of Science - Communications
St. John's University
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