Shenea Brown
Waterbury,CT
Summary
Hardworking medical receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Elim Park
150 Cook Hill Rd, Cheshire, Ct
05.2025 - Current
- Provided direct patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with nursing staff to implement care plans tailored to individual patient needs.
- Administered medications and treatments as prescribed, ensuring compliance with safety protocols.
RCA
The Village at East Farms
180 Scott Road
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Certified Nursing Assistant
Waterbury Gardens
Waterbury, CT
05.2017 - Current
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Certified Nursing Assistant
Almost Family
Waterbury, CT
01.2015 - 01.2017
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Sales Associate
Macy's Logistics Warehouse
Waterbury, CT
09.2015 - 12.2015
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
Office Assistant
Maxi Clothing Department
08.2010 - 09.2011
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Developed correspondence letters, memos and emails.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Office Clerk
Super Plus Supermarket
04.2009 - 07.2009
- Interacted with customers by phone, email or in-person to provide information.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Received and routed business correspondence to correct departments and staff members.
- Routed more than Number calls per day to office staff members.
Education
High School Diploma - CXC's
Mt Alvernia High School
Jamaica, Montego Bay06.2008
Diploma - Diploma in Business
Pre-Unversity
Jamaica, Montego Bay05.2009
Certified Nursing Assistant
Paramount Training Service
1249 Stirling Road Suite15, Dania Beach, Fl 3300403.2013
Certificate - Medical Administrative Assistant
Naugatuck Valley Community College
Waterbury, CT02-2026
Skills
- P>Trustworthy
- P>Efficient and reliable team player
- P>Compassionate
- P>Companionship and emotional support
- P>Documenting behaviors
- Customer service
- Computer proficiency
- P>Patient-focused care
- P>Computer skills
- P>Excellent communication skills
- P>Team work
- Telephone etiquette
Certification
CNA - Certified Nurse Assistant
Personal Information
Title: Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Elim Park
05.2025 - Current
RCA
The Village at East Farms
07.2023 - Current
Certified Nursing Assistant
Waterbury Gardens
05.2017 - Current
Sales Associate
Macy's Logistics Warehouse
09.2015 - 12.2015
Certified Nursing Assistant
Almost Family
01.2015 - 01.2017
Office Assistant
Maxi Clothing Department
08.2010 - 09.2011
Office Clerk
Super Plus Supermarket
04.2009 - 07.2009
Diploma - Diploma in Business
Pre-Unversity
Certified Nursing Assistant
Paramount Training Service
High School Diploma - CXC's
Mt Alvernia High School
Certificate - Medical Administrative Assistant
Naugatuck Valley Community College