I am a knowledgeable and dedicated customer service professional with extensive experience in the industry, a strong team player, and a passion for building relationships, fostering partnerships, and growing businesses, driven by customer satisfaction and company success.
I demonstrate empathy and compassion when managing challenging circumstances to build loyalty and trust among passengers. I handle customer complaints and resolve them efficiently. I closely collaborate with management to guarantee prompt responses that preserve the reputation of the brand. Every day, I assist an abundance of travelers while maintaining a happy outlook and putting the needs of the passengers first. I exhibit a keen sense of attention to detail, multitasking management, and organization.
I managed retail registers with efficiency, worked flexible schedules, and greeted customers promptly. I engaged in reward systems, cultivated relationships, and assisted clients in completing purchases. In addition, I helped with refunds, returns, and transaction problems, which boosted customer satisfaction and loyalty.
As a team leader, I managed daily tasks, monitored progress, and provided mentoring. I also managed cleanliness, drive-thru operations, customer engagement, and inventory tracking, resulting in a 35% increase in positive evaluations.
As a seasonal prom employee, my responsibilities included showcasing products, interacting with clients, maintaining the store's appearance, and giving consumers information about the products.
Atlanta, Georgia