Sheneana Sledge
Milwaukee,WI
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Executive Assistant
Alexian Village of Milwaukee
12.2015 - Current
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Unit Secretary
Bradley Nursing Home Milwaukee
07.1999 - 12.2016
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Managed incoming calls and directed to appropriate department.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Staff Scheduling Coordinator/Central Supply
Symphony of Glendale/Homewatch Caregivers
07.2002 - 12.2015
- Managed work schedules of up to 100 employees in the Nursing Department
- Ordering, distribution and inventory of medical supplies for nursing facility
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Administrative Support Specialist
M.A.T.C
Milwaukee WI03.2025
High School Diploma -
Milwaukee Trade & Tech High School
Milwaukee, WI01.1993
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
- Expense Reporting
- Calendar Management
- Interpersonal Communication
- Professional and mature
- Travel Coordination
- Meeting planning
- Travel Arrangements
- Advanced MS Office Suite
- Schedule Management
- File Organization
- Staff Management
- Phone Etiquette
- Appointment Setting
- Social Media Management
Personal Information
Title: Executive Assistant/Office Manager
References
Available on request
Certification
Notary Public/N.S.A
Notary Signing Agent
In my career as a Notary Public, I have facilitated numerous notarial acts, primarily focusing on Power of Attorney, Deed, and Trust documents. These experiences have honed my ability to meticulously handle sensitive legal documents with precision and confidentiality. My attention to detail ensures that all documents are accurately executed, adhering to legal requirements and protocols.
Timeline
Executive Assistant
Alexian Village of Milwaukee
12.2015 - Current
Staff Scheduling Coordinator/Central Supply
Symphony of Glendale/Homewatch Caregivers
07.2002 - 12.2015
Unit Secretary
Bradley Nursing Home Milwaukee
07.1999 - 12.2016
Administrative Support Specialist
M.A.T.C
High School Diploma -
Milwaukee Trade & Tech High School
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