Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheneca Bender

Rochelle,GA

Summary

Dedicated professional with extensive experience in fostering relationships, fostering teamwork, and managing multiple tasks simultaneously. Adept at ensuring compliance with legal and ethical standards while striving for excellence in every aspect of work. Seeking to apply expertise in a new role within a dynamic organization, confident in delivering high performance and contributing to continued success.

Experienced professional with a proven track record in customer service, team leadership, and event coordination. Possesses a positive attitude, strong communication skills, and a dedication to maintaining high standards of hygiene and cleanliness. Demonstrated ability to exceed sales targets while fostering excellent customer satisfaction. Adept at multitasking and adept in managing inventory and cash register operations. Known for coaching sports teams and organizing recreational activities. Friendly and personable group leader gifted in helping participants of all skill levels enjoy and engage in activities. Effective keeping everyone safe and events fun for all involved. Motivated Recreation Supervisor with experience developing and implementing activities for patrons. Created work schedules for staff and event schedules for patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Recreational Supervisor

Wilcox State Prison
07.2018 - Current
  • Led staff meetings to discuss best practices, share updates on upcoming events, and address concerns or challenges faced by team members. Also coordinate weekly / biweekly meetings with crew members for upcoming events and work related jobs.
  • Optimized facility usage by scheduling activities so as not to conflict with one another or create overcrowded spaces.
  • Trained and supervised staff, fostering positive work environment that promoted teamwork and efficiency.
  • Ensured facility safety by conducting regular inspections and addressing maintenance issues promptly.
  • Managed daily facility operations, ensuring smooth functioning of recreational center.
  • Responsible for inmates reporting out for recreational activities properly dressed.
  • Inventory of all equipment present and accounted for before and after shift.
  • Provide accurate documentation to ensure compliance with legal and ethical standards within correctional institution.
  • Utilize different skills and tactics to accommodate inmates. with disabilities and other abnormalities
  • Supervised groups of up to 70 inmates for yard call.

Correctional Officer

Wilcox State Prison
09.2014 - 07.2018
  • Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised 200 inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain secure environment for staff, visitors, and inmates.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout process.
  • Contributed to positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted in development of procedures and policies to maintain peace and order in facility.

Sales Associate

Albany Mall,
04.2012 - 08.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed 15 returns, exchanges and refunds per day from customers in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Education

Some College (No Degree) - Health And Physical Education

Albany State University
Albany, GA

Skills

  • Sports knowledge
  • Team Management
  • Customer service skills
  • Facility Management
  • Activity Supervision
  • Computer Skills
  • Safety awareness
  • Physical Fitness
  • Activity Planning
  • Policy Implementation
  • Disability Awareness
  • Program operation
  • Attention to Detail
  • Coaching and Mentoring
  • Conflict Resolution

Timeline

Recreational Supervisor

Wilcox State Prison
07.2018 - Current

Correctional Officer

Wilcox State Prison
09.2014 - 07.2018

Sales Associate

Albany Mall,
04.2012 - 08.2014

Some College (No Degree) - Health And Physical Education

Albany State University

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Sheneca Bender