Shenedra Stewart
Palm Bay,FL
Summary
Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
22
22
years of professional experience
Work History
Mental Health Technician
Treasure Coast Forensic Treatment Center
Indiantown, FL
10.2024 - Current
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Issued medications from clinic dispensary and kept records using specified procedures.
- Assisted patients improve social relationships and engagement.
- Supervised visitors entering the facility according to established security protocols.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Maintained detailed records of patient progress and treatment outcomes.
- Supported patients in developing life skills and independence through targeted interventions.
- Influenced patients' behavior with interaction, counseling or instruction.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Lead Forensics Residential Specialist
Henderson Behavioral Health
Fort Lauderdale, FL
03.2019 - 09.2024
- Ensure that intakes and orientation are done within 24 hours of each resident being admitted to the facility
- Complete schedule jail pickups and also make sure the client have 10 days of medication and GPS monitor in place
- Trained New Employee's and show them what their job entails
- Submission of weekly and monthly notes within required time frame
- Open residential episodes in AVATAR for new admissions
- Transport Clients safely to all scheduled doctors appointments/ day treatment
- Complete schedule jail pickups and also make sure the client have 10 days of medication and GPS monitor in place
- Trained New Employee's and show them what there job entails
- Ensure all supplies are in place when needed far as (cleaning supplies, hygiene products, etc)
- Keeping up with Court Dates and time
- De-escalate clients when they are in crisis.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Preschool Teacher
New Beginnings Christian Academy
01.2014 - 03.2019
- Preschool Teacher
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Assisted and supervised 10 children through entire school day.
Data Entry / Substance Abuse House Manager
JIREH Outreach & Community Development Inc
01.2005 - 01.2013
- Assist case manager with maintaining clients information
- Entry of clients data information
- Attends monthly meeting for both CSMS and HMIS
- Compiles monthly CSMS detail and summary reports
- Performs monthly follow-up calls to discharged clients
- Drives company vehicle to pick up and drop off clients
- Run errands and maintains logs
- Distributes bus passes and maintains logs
- Distributes referrals to clients.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
Afterschool Counselor
Jewish Community Center
01.2003 - 01.2007
- Assist children with homework
- Assisted with supervision of children.
- Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
- Coordinated after-school activities contributing to individual student growth and development.
- Implemented daily routines and activities to stimulate and engage children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Documented children's growth and development.
- Read stories, sang songs and facilitated creative play.
- Assisted in potty training and toilet hygiene.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Front End Coordinator
Animal Hospital
01.2003 - 01.2005
- Kennel Attendant
- Veterinarian Assistant
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Security License Class D -
Wendell Security School & Multi Services INC
Fort Lauderdale, FL04.2024
Medical Assistant Diploma -
Concorde Career Institute
Lauderdale Lakes, FL05.2009
Diploma - General Studies
Cornerstone High School
Townsend, GA06.1995
Skills
- Customer service (Less than 1 year)
- Data Entry (9 years)
- Excel (Less than 1 year)
- Microsoft Word (Less than 1 year)
- RECEPTIONIST (Less than 1 year)
- Customer Service
- Microsoft Word
- Excel
- CSMS
- HMIS
Additional Information
Have strong customer service skills and ability to multi-task; Possess excellent organizational skills and ability to work well in a team environment
Timeline
Mental Health Technician
Treasure Coast Forensic Treatment Center
10.2024 - Current
Lead Forensics Residential Specialist
Henderson Behavioral Health
03.2019 - 09.2024
Preschool Teacher
New Beginnings Christian Academy
01.2014 - 03.2019
Data Entry / Substance Abuse House Manager
JIREH Outreach & Community Development Inc
01.2005 - 01.2013
Afterschool Counselor
Jewish Community Center
01.2003 - 01.2007
Front End Coordinator
Animal Hospital
01.2003 - 01.2005
Security License Class D -
Wendell Security School & Multi Services INC
Medical Assistant Diploma -
Concorde Career Institute
Diploma - General Studies
Cornerstone High School
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