Shenedra Winters
El Paso,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DFPS Family Monitor
Early Bird Pediatric Therapy
El Paso, TX
03.2022 - Current
- Provide supervised visitation services and hospital sitting services for families involved with DFPS
- Observes cases of child abuse by monitoring visits between parent and child
Supervisor Medical Vehicle Runner
Deployed Services/Border Patrol
El Paso, TX
07.2023 - 02.2025
- Pick up and drop off non-civilian prescriptions from onsite medical to local pharmacies
- Coordinate multiple pickup and deliveries of pharmaceuticals and important documents in a correct, safe, and timely manner
- Adhere to organizational, DOT, and OSHA rules and guidelines regarding the handling medical supplies
- Trainer
- Lead supervisor of Motor Vehicle Runners to coordinate material handling and deliveries
- Maintain accurate travel and inventory records
- Maintain clean driving record with zero incidents or accidents
Porter 2
Deployed Services/Border Patrol
El Paso, TX
04.2023 - 02.2025
- Move, lift, carry, push pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Run walk/drive files to/from field offices/sites
- Basic housekeeping: Picking up trash, sweeping, fridge, shred paper
- Assist operating access doors and answering phones
- Personal Property Management: Tagging, bagging, sealing, storing, retrieval
- Meal Prep: Heating meals, receiving meals, distribution of food, fill water jugs, provide cups
- Warehouse: Receive/distribute; this includes necessities such as: clothes, blankets, personal care items, etc
- Warehouse: Restock, organize, sort and label supply items; clean, organize and stock locations which house overstock items; pack, re-locate and distribute supplies to stations/ports
- Supply Runs: Pick up pre-purchased items such as food, supplies, to/from vendor, and location
- Prescription Medicine Runs: Pick up medical prescriptions from local pharmacies
- Maintain compliance with all company policies and procedures
- Read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines
- Perform related duties as assigned by supervisor
Assistant Manager/CSR
Budget Rent A Car
El Paso, TX
04.2018 - 03.2021
- Prepare all rental documents accurately and completely
- Verify car information and VIN number for security and car control
- Provide additional services to customers by offering our refueling option
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
- Ensure that Booth is stocked with appropriate supplies to meet the needs of customers and employees
- Provide all customers with undivided attention while assisting them at the exit booth
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions
- Assist customers with directions, maps, local area Information, and appropriate service information: effectively and efficiently resolve all customer service issues as necessary
- Perform PMCS before and after trips on issues vehicles
- Consistently picked up and transported customers from branch to branch and ensured a memorable driving experience, increasing customer retention
- Provided excellent customer service
Nursing Assistant
Caring Senior Services
El Paso, TX
03.2014 - 04.2017
- Resident Care Assistant Assisting residents with activities of daily Living
- Showering, laundry, dressing, toileting and overall safety
- Transfer residents to dining area, serve food, supervise meal time
- Create activities and crafts for residents continuing activity and mobility
- Responsible for monitoring residents and reporting any potential changes in resident health
- Working with family members throughout the residents stay
- Receptionist backup for after-hours calls and questions
- Provided personal care such as bathing, shaving, and bed baths for patients
- Made daily rounds to weekly patients to obtain vital sign
- Cleaned 100% of patient care equipment, including IV pumps, IV stands, 20 wheelchairs, microwave, Kpads, bedside commodes, and 3 refrigerators
Customer Service Representative
Family Dollar
Yazoo City, MS
01.2012 - 03.2013
- Assisted customers in locating merchandise
- Utilized effective suggestive selling techniques
- Cashed out and directed customers to ensure a memorable shopping experience increasing customer retention
- Very proficient in working various departments
- Maintained a clean work environment and followed companies safety policy
General Warehouse Associate
Mississippi Plastic Molders
Benton, MS
01.2011 - 12.2011
- Performed all warehouse clerk duties including picking, packing, counting, record keeping, and maintaining a clean area
- Picked all orders with 100% accuracy despite high speeds
- Maintained a clean work area, meeting inspection requirements
- When packing, performed to 100% of packaging specifications
- Stacked and transported all overstock to storage areas
- Tracked time spent on assignments each day for productivity reporting
- Complied with all SOX, USDA, FDA, DOT and U.S regulations
Teacher's Assistant
Sandra's Kid Korner
Yazoo City, MS
12.2007 - 08.2010
- Led classroom activities for toddlers and preschoolers
- Assisted infant teachers with nap time routines
- Helped children during lunch time, including cleanup
- Assisted with potty training for 2 year-old children
- Arranged special guests for holidays and parent days
- Trained new daycare assistants on health and safety standards
- Cleaned classroom each day to ensure it was up to safety standards
- Maintained play equipment and scheduled repairs when necessary
- Organized and chaperoned several field trips for students with parental approval
- Guided children through daily learning activities
- Performed pre-trip vehicle inspections to assure safe operation
- Drove on a school bus route - picking up and dropping off students at assigned stops
Education
Diploma - Nursing
Anamarc College
09.2013
High School Diploma -
Yazoo City High School
Yazoo City, MS05.2006
Skills
- Teaching
- Case Management
- Childcare
- School Bus Driving
- Criminal Law Knowledge
- Detail-Oriented
- CCTV Surveillance
- De-escalation Techniques
- Investigative Skills
- Supervising Classroom Activities
- Interior and Exterior Patrol
- Classroom Management
- First Aid and CPR Certified
- Lesson Planning and Preparation
- Team Player
- Computer Skills
- CPR Certified
- Active Listening
- Customer Service
- Return and Exchange Processing
- Ground Patrol
- Picking and Packing
- First Aid Training
- Inventory Management
- Detailed Activity Logs
- Supply Ordering
- Child Protective Services
- Courier
- Driving
- Bus Driving
- Customer service
- Van driver
- Shuttle driving
- Vehicle maintenance
- Delivery driver experience
- SOX
- Medical terminology
- Medical office experience
- Typing
- Care plans
- Microsoft Excel
- Microsoft Office
- Leadership
- Hospital experience
- Patient monitoring
- Time management
Certification
- First Aid Certification
- CNA
- CPR Certification
- Driver's License
Assessments
- Work style: Reliability, Proficient, 03/01/24
- Work style: Reliability, Proficient, 06/01/24
- Home health aide skills, Proficient, 06/01/24
Timeline
Supervisor Medical Vehicle Runner
Deployed Services/Border Patrol
07.2023 - 02.2025
Porter 2
Deployed Services/Border Patrol
04.2023 - 02.2025
DFPS Family Monitor
Early Bird Pediatric Therapy
03.2022 - Current
Assistant Manager/CSR
Budget Rent A Car
04.2018 - 03.2021
Nursing Assistant
Caring Senior Services
03.2014 - 04.2017
Customer Service Representative
Family Dollar
01.2012 - 03.2013
General Warehouse Associate
Mississippi Plastic Molders
01.2011 - 12.2011
Teacher's Assistant
Sandra's Kid Korner
12.2007 - 08.2010
High School Diploma -
Yazoo City High School
Diploma - Nursing
Anamarc College