Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheneeka Gilstrap

Atlanta,GA

Summary

Managerial experience with a team. Business communication expertise to build and keep long lasting business relationships. Used inventory management, team building and sales tactics commercial and consumer sales experience. Skills in shipping and receiving products in a safe and timely manner. Proficient in all microsoft function, business technology, and more.

Overview

8
8
years of professional experience

Work History

Shipping and Receiving Clerk

Ranstad Staffing
10.2021 - Current
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Customer Service Representative

Chime Solutions
08.2020 - 10.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Warehouse Assistant

Prologistix Staffing
05.2018 - 07.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.

Receptionist

Docufree
01.2016 - 05.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Education

High School Diploma -

Frederick Douglass High School
Atlanta, Georgia
05.2015

Skills

  • Equipment Maintenance
  • Task Delegation
  • Customer Experience
  • Inventory Auditing
  • Shipping and Receiving
  • Packing and Scanning
  • Microsoft Office
  • Handheld Scanners

Timeline

Shipping and Receiving Clerk

Ranstad Staffing
10.2021 - Current

Customer Service Representative

Chime Solutions
08.2020 - 10.2021

Warehouse Assistant

Prologistix Staffing
05.2018 - 07.2020

Receptionist

Docufree
01.2016 - 05.2018

High School Diploma -

Frederick Douglass High School

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Sheneeka Gilstrap