Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheneequa Lighty

Brooklyn,NY

Summary

Dynamic leader with proven success in classroom management and store operations, notably at Brooklyn Kids Academy. Excelled in creating engaging learning environments and boosting sales through targeted marketing initiatives. Skilled in Microsoft Office and adept at fostering positive reinforcement, demonstrating a unique blend of educational and retail management expertise.

Overview

8
8
years of professional experience

Work History

Preschool Teacher

Brooklyn Kids Academy
11.2024 - Current
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Provided open and loving environment where children direct learning process.
  • Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.

Lead Infant Teacher

Bumblebeesrus
05.2023 - 07.2024
  • Boosted communication skills among infants through engaging storytelling and song sessions.
  • Kept classroom and feeding areas clean, neat, and safe.
  • Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
  • Promoted development of social, emotional, and communication skills in infants.
  • Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
  • Managed classroom materials effectively, ensuring a clean, organized space conducive to learning at all times.
  • Increased parent involvement in children''s education by maintaining open communication and providing regular updates on child progress.

Lead Hostess

Momofuku
09.2022 - 03.2023
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Shift Manager/Key Holder

Solstice Sunglasses
03.2020 - 05.2022
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
  • Achieved personal sales and profit targets according to sales plan created by manager.

Shift Leader

J Crew
01.2018 - 05.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Store Lead Manager

The Children's Place
08.2017 - 11.2019
  • Managed staffing levels to ensure optimal coverage during peak periods without sacrificing efficiency or quality of service.
  • Boosted sales performance through targeted marketing initiatives and promotional events.
  • Maintained high visual merchandising standards, creating an attractive shopping experience for customers.
  • Managed loss prevention efforts by implementing theft deterrent measures and conducting regular audits of security procedures.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

Associate of Science - Early Childhood Care And Education

Kaplan University
Davenport, IA
11-2016

Skills

  • Classroom management
  • Classroom organization
  • Child development
  • Positive reinforcement
  • Customer service
  • Problem-solving
  • Microsoft outlook, word, and Excel
  • Strong multitasking
  • Cash handling
  • Promotional strategies
  • Store operations
  • Employee scheduling

Timeline

Preschool Teacher

Brooklyn Kids Academy
11.2024 - Current

Lead Infant Teacher

Bumblebeesrus
05.2023 - 07.2024

Lead Hostess

Momofuku
09.2022 - 03.2023

Shift Manager/Key Holder

Solstice Sunglasses
03.2020 - 05.2022

Shift Leader

J Crew
01.2018 - 05.2020

Store Lead Manager

The Children's Place
08.2017 - 11.2019

Associate of Science - Early Childhood Care And Education

Kaplan University

Similar Profiles

CREATE PROFILE