Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance. Success driving participation by leveraging employee incentives, employing engaging training methods and implementing team-building activities to meet training needs. Bringing 17 combined years of state government and private sector expertise, including advanced skills in planning, organizing and prioritizing work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Professional Development Trainer
Maryland Department of Human Services (DHS)
Baltimore, MD
05.2018 - Current
Designs and fully develops classroom-based and online courses and modules to support the Departmental training plan and other departmental initiatives consistent with strategic training goals.
Analyze data from evaluations to determine program success rates.
Assists with the design of job-specific/role-based learning objectives and outcomes.
Maintains records of participant attendance, feedback and continuing education units (CEUs).
Delivers presentations at conferences or other events related to professional development topics.
Train newly hired talent to fill key positions and maximize productivity.
Maintains the learning management system via Cornerstone OnDemand (LMS) to include scheduling and content management, attendee invitations, obtain attendee certificates creation and verify Continuing Education Units (CEUs).
Researches industry trends and best practices for professional development initiatives.
Collaborates with management teams to develop custom curricula based on organizational goals.
Provides technical assistance when needed during virtual training sessions.
Implements and facilitates successful training programs to increase employee engagement, retention and productivity.
Conducts presentations during New Employee Orientation and mandatory training sessions to be taken during the first 3-6 months of hire.
Works with subject matter experts to validate relevancy of content.
Supported Employment Coordinator
Linwood Center Inc
Ellicott City, MD
08.2014 - 02.2018
Led a team of 15 job coaches to ensure proper placement with individuals to maintain jobs successfully in the community
Provided ongoing support to both employers and employees during the onboarding process.
Advised clients on benefits available through state programs such as Medicaid Waiver Services.
Researched potential employer contacts within specific industries or geographic areas.
Promoted awareness of supported employment services among local community partners.
Participated in regular staff meetings to discuss strategies for improving program effectiveness.
Attended conferences related to disability employment initiatives at the state level.
Developed relationships with referral sources such as vocational rehabilitation counselors or case managers.
Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Directed and participated in recruitment and enrollment activities.
Sleep Technician
SleepMed Inc
Rockville, MD
02.2006 - 05.2014
Monitored/hooked patients (including pediatrics) in a sleep lab using polysomnography
Participated in clinical trials involving new treatments for insomnia, narcolepsy, restless leg syndrome and other conditions affecting sleep health.
Ensured compliance with safety standards by inspecting all medical equipment prior to each procedure.
Provided emotional support and empathy towards patients dealing with chronic fatigue or depression due to lack of adequate restful sleep.
Reviewed existing literature and research related to the diagnosis and management of various forms of sleeping disorders.
Operated polysomnography equipment to monitor physiological activity during sleep study.
Conducted overnight studies in a laboratory setting including setup and troubleshooting of PSG equipment.
Utilized continuous positive airway pressure devices to treat patients with obstructive sleep apnea.
Maintained accurate records of patient data in accordance with HIPAA regulations.
Attended regular staff meetings to discuss research topics related to sleep medicine and new developments in the field.
Collaborated with physicians and other healthcare professionals to ensure optimal care for patients suffering from sleep disorders.
Certified Nursing Assistant
Self Employed
Baltimore, MD
09.2003 - 02.2010
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Cleaned and sanitized patient rooms according to established protocols.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Provided emotional support to family members regarding end-of-life decisions.
Responded quickly to emergency situations involving sudden illness or injury.
Participated in educational programs related to nursing assistant skills development.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education
Bachelor of Science - General Psychology
Liberty University
Lynchburg, VA
05.2021
Bachelor of Science - Nursing
Coppin State College
Baltimore, MD
09.1999
High School Diploma - Health Science
Western School of Technology
Baltimore, MD
05.1998
Skills
Learning Management Systems
Course Development
Team Management
Public Speaking
Diversity and Inclusion
Career Counseling
Needs Analysis
Mentoring Abilities
Student Engagement
Program Management
Proficient in Microsoft Office/Word
Proficient in Google Documents/Google Spreadsheets
New Hire Training
Training Delivery
Performance Assessment
Certification
Sexual Harassment Prevention (Certificate)
Public Speaking (Certificate)
Anxiety Awareness (Certificate)
Life Coaching (Certificate)
Job Coaching/Job Development (Certificate)
Job Coaching Roundtable (Certificate of Completion)
Division of Rehabilitation Services (DORS)Interview Skills, CV Writing (Certificated)
Neuro-Linguistic Coach (Certificate)
Your Brain on Conflict (Certificate)
Healthy Work Life Balance (Certificate)
Accomplishments
Iconic Impact Igniters Worldwide, Honoree, 2023
Baltimore City Citation (Outstanding Community Service)
Black Media Honors (2020)
Speak Lyfe Tour, Honoree 2019
Steeple Awards 2019 & 2020, Nominee
Rhythm of Gospel Awards 2019, Nominee
RCPAAwards, Women of the Year Honoree 2014
Affiliations
President, Life In Christ Ministries LLC Outreach Program
Founder, Shenee' Shares LLC
Founder, His Favor Ministries LLC
References
References available upon request.
Timeline
Professional Development Trainer
Maryland Department of Human Services (DHS)
05.2018 - Current
Supported Employment Coordinator
Linwood Center Inc
08.2014 - 02.2018
Sleep Technician
SleepMed Inc
02.2006 - 05.2014
Certified Nursing Assistant
Self Employed
09.2003 - 02.2010
Bachelor of Science - General Psychology
Liberty University
Bachelor of Science - Nursing
Coppin State College
High School Diploma - Health Science
Western School of Technology
Sexual Harassment Prevention (Certificate)
Public Speaking (Certificate)
Anxiety Awareness (Certificate)
Life Coaching (Certificate)
Job Coaching/Job Development (Certificate)
Job Coaching Roundtable (Certificate of Completion)
Division of Rehabilitation Services (DORS)Interview Skills, CV Writing (Certificated)
Neuro-Linguistic Coach (Certificate)
Your Brain on Conflict (Certificate)
Healthy Work Life Balance (Certificate)
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