Sheneeza Newell
107 16 104th St South Ozone Park,NY
Summary
Dedicated Home Health Aide with expertise in patient care, meal preparation, and mobility support. Committed to enhancing clients' quality of life through compassionate service and effective communication.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Private Care for Ellen Mahon
70 Lynes Lane Islip NY 11751
10.2023 - Current
- Provided personal care assistance, including bathing, dressing, and grooming for clients.
- Administered medications as prescribed, ensuring compliance with healthcare guidelines.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Assisted with mobility and physical exercises to enhance clients' physical well-being.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Store Manager
B&H Photo & Electronics Corp.
420 9th Ave, New York, NY 10001
04.2021 - 09.2023
- Oversaw daily operations, ensuring optimal inventory management and product availability.
- Led a team of associates, providing training and development to enhance customer service skills.
- Implemented merchandising strategies to boost sales and improve store layout efficiency.
- Analyzed sales data to identify trends, adjusting stock levels and product placement accordingly.
- Conducted performance evaluations, fostering a culture of accountability and continuous improvement within the team.
- Managed budgetary considerations, optimizing resource allocation for maximum profitability and cost control.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Sales Associate
Bingo Wholesale Co
1245 61st St Brooklyn, NY 11219
01.2020 - 03.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays, contributing to improved store aesthetics and customer engagement.
- Collaborated with team members to achieve daily sales targets and maintain inventory levels.
- Conducted regular stock checks, identifying discrepancies and ensuring optimal product availability.
- Provided training support for new associates, fostering a cooperative work environment and knowledge sharing.
- Resolved customer complaints diplomatically, reinforcing customer loyalty and satisfaction initiatives.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Cornerstone Christian Correspondence Scholl
15938 US Hwy 17, Townsend, GA 31331Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- First aid and safety
- Mobility support
- Care plan management
- Recording vital signs
- Client documentation
- Behavioral support
- Patient transportation
- Home safety assessments
- Patient transport
- Medication organization
- Behavioral management
- Medication administration
- Schedule management
- Patient advocacy
- Physical therapy support
- Transportation assistance
- Emotional support
Timeline
Home Health Aide
Private Care for Ellen Mahon
10.2023 - Current
Store Manager
B&H Photo & Electronics Corp.
04.2021 - 09.2023
Sales Associate
Bingo Wholesale Co
01.2020 - 03.2021
High School Diploma -
Cornerstone Christian Correspondence Scholl