Summary
Overview
Work History
Education
Skills
Timeline
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Sheneka Turner

Atlanta,GA

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Business Office Assistant

Ortho Atlanta
05.2023 - 08.2023
  • Perform a variety of administrative functions and patient care activities such as checking-in/out patients.
  • Preparing the office,collecting co-pays.
  • Verifying insurance and assisting clinical staff to provide support for the efficient delivery of patient care.
  • Pre-registration/registration of new patients, scheduling appointments.
  • Coordinate the collection of patient liabilities.
  • Business Office Assistant is responsible for chart activity maintenance to include :review for accuracy, in Epic database.
  • Prepare chart for next day services, review for completeness.
  • Post payment accurately, prepare daily cashiers report and balance sheets; prepare/review daily bank deposits and reports.


Office Assistant

Advance Rehabilitation
08.2022 - 04.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Schedule appointment and general clerical support.
  • Utilize good and accurate customer service skills.

Chiropractor Assistant/ Front Office

South Atlanta Spine And Rehab
06.2020 - 09.2021
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures, and care plan instructions.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Education

High School Diploma -

Tri-Cities High School
East Point, GA
06.1996

Skills

  • Customer Service
  • Rain-tree Database
  • Epic
  • Office Ally

Timeline

Business Office Assistant

Ortho Atlanta
05.2023 - 08.2023

Office Assistant

Advance Rehabilitation
08.2022 - 04.2023

Chiropractor Assistant/ Front Office

South Atlanta Spine And Rehab
06.2020 - 09.2021

High School Diploma -

Tri-Cities High School

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Sheneka Turner