Sheneka Willis
Decatur,GA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
5
5
years of professional experience
Work History
Desk Clerk
Cliff’s Fire Extinguisher Co.
02.2022 - 05.2024
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Maintained transaction security by verifying payment cards against identification.
- Contributed to the achievement of revenue goals by actively participating in promotional strategies and suggesting improvements based on feedback from guests.
- Supported staff on special assignments and ad hoc projects.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.
Amazon
Manager Assistant
01.2021 - 05.2023
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Proven ability to develop and implement creative solutions to complex problems.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
Att
01.2019 - 05.2021
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
12 -
Columbia High School
Decatur Ga05.2005
Skills
- Scheduling
- Technical Proficiency
- Adaptability
- Negotiation and Conflict Resolution
Timeline
Desk Clerk
Cliff’s Fire Extinguisher Co.
02.2022 - 05.2024
Amazon
Manager Assistant
01.2021 - 05.2023
Sales Associate
Att
01.2019 - 05.2021
12 -
Columbia High School
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