SHENG VUE
Saint Paul
Summary
Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Always seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Have a reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
7
7
years of professional experience
Work History
Securities Admin Services Analyst III
Computershare
08.2019 - Current
- Process payment calculations and disbursements wires
- Verify correct calculations and cash movements
- Interpret deal profiles and legal documents to ensure compliance and guidelines are met
- Manage and analyze cash movements between each accounts
- Provide exceptional customer service to investors, lender and internal members
- Comprehend documents and make system enhancements during amendments and submit for process to make permanent changes
- Troubleshoot reports and submit requests for updates
- Provide system enhancement testings
- Distribute and upload detailed reports for investors
- Communicate with team members on facilitating terminations
- Ensuring payment and calculation tools produce accurate results for new accounts
- Review account setup and that the data is complete, in compliance and is accurate
- Work independently and collaboratively with team on to resolve operational issues
- Have the ability to research, possess strong analytical, planning and organizing skills to makes judgement and ensure tasks are executed
- Problem-solving and sourcing issues with data discrepancies and communicating on those issues with clients by providing solutions
- Review team member's deals and provide feedback on the reporting and that it matches with the client's data, processes and ties with our tests
- Creates and manages special projects and provide training and mentorship within the team
Business Development Specialist
Leadership Coaching & Training LLC
12.2018 - 06.2019
- Actively follow up on leads and business opportunities
- Enhancing knowledge on programs, procedures, services and tools by attending training
- Learn coaching principles, materials and tools by engaging through independent learning
- Maintaining professionalism, sensitivity and tact to portray the company in a positive manner
- Coordinate and deliver all marketing campaigns and events such as booking, marketing and management
- Create and maintain strategic alliance relationships
- Follow up on prospective leads and manage appointments
- Client event planning and coordination
- Quickly absorb new information and work to develop marketing skills
- Basic project management skills
Supplier Analysis & Onboarding Enrollment Consultant
Wells Fargo
12.2017 - 08.2018
- Educate suppliers on credit card and ACH processes
- Document supplier activity per client instructions
- Work directly with internal team for campaign resolutions
- Initiate outreach to targeted suppliers for campaign enrollments on behalf of the bank’s Commercial Card and ACH payment method
- Establish sales goals and customer satisfaction within product solutions
- Create professional partnerships
- Designated point of contact in Treasury Management for onboarding vendors and suppliers
- Provide payment resolution as needed
- Track reports and monitor campaign progress
- Proactively follow up through accurate planning, coordinating and monitoring for daily records
Education
Bachelor of Arts - Communication, Journalism, Electronic Media and TV, Intercultural and Multi-Linguistic Communications, Politics and Public Administration, Performing Arts, Speech and Rhetoric, Business Administration, Industrial Relations and Corporate Communications, Marketing and Public Relations, Research and Reporting
University of Minnesota Twin Cities
Minneapolis, MN05.2014
Skills
- Problem-solving
- Research
- Analytics
- Time Management
- Project Execution
- Customer Relationship Management
- Financial Services
- Business Development
- Detailed Oriented
- Strong Verbal and Written skills
- Process Improvements
- Continuous improvement
- Analytical Thinking
- Attention-to-detail
- Microsoft Office
- Data Research and Validation
- Decision-making
- Data Processing
Timeline
Securities Admin Services Analyst III
Computershare
08.2019 - Current
Business Development Specialist
Leadership Coaching & Training LLC
12.2018 - 06.2019
Supplier Analysis & Onboarding Enrollment Consultant
Wells Fargo
12.2017 - 08.2018
Bachelor of Arts - Communication, Journalism, Electronic Media and TV, Intercultural and Multi-Linguistic Communications, Politics and Public Administration, Performing Arts, Speech and Rhetoric, Business Administration, Industrial Relations and Corporate Communications, Marketing and Public Relations, Research and Reporting
University of Minnesota Twin Cities
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