Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Shengjie Chen

Everett,MA

Summary

A passionate and highly motivated business graduate with a strong foundation in social media management, content creation, analytics, and customer service. Skilled in leveraging data to drive marketing strategies and experienced in collaborating with cross-functional teams to achieve business objectives.

Overview

3
3
years of professional experience

Work History

Content Creator and Social Media Strategist

Xiaohongshu(Chinese e-commerce platform)
09.2023 - Current
  • Spearheaded growth of social media account to over 5,254 followers by creating and sharing engaging, brand-aligned content, resulting in substantial increase of 14,000 likes
  • Implemented marketing strategies that boosted product visibility and sales by 38%, utilizing data analytics to tailor content to audience’s preferences and trends
  • Leveraged back-end analytics to conduct in-depth audience analysis, identifying key preferences and behaviors to inform content creation and marketing strategies, ensuring high engagement and follower growth

Fellow Intern

Shanghai NIO Automobile Co., Ltd.
06.2021 - 10.2021
  • Excelled in high-pressure sales environment, directly contributing to 5% increase in sales by effectively communicating with and understanding needs of English-speaking customers
  • Cultivated strong customer relationships through personalized engagement, understanding their specific needs and preferences, leading to successful sale of five vehicles
  • Designed and presented customized car purchase plans, demonstrating professional product knowledge and customer service skills, thereby facilitating smooth and successful sales transactions

Education

Bachelor of Science - Business administration and management

Northeastern University
Boston, MA
12.2023

Bachelor of marketing - Marketing

Auburn University, Harbert College of Business
Auburn,AL
05.2021

Skills

  • Advanced Microsoft Office (Word, Excel, PowerPoint, Outlook) with expertise in Excel for data analysis and visualization
  • Proficient in using Google Analytics to measure performance, gain audience insights, and inform content strategy
  • Skilled in creating Work Breakdown Structures (WBS) and Gantt charts for effective project planning, scheduling, and progress tracking
  • Fluent in Cantonese, Mandarin, and English

Projects

Upper District

  • Conducted a comprehensive PESTLE analysis to explore the viability of entering the French market, identifying key opportunities and challenges for brand expansion.
  • Developed a strategic marketing plan emphasizing the promotion of environmentally friendly eyewear and apparel products, highlighting the brand's commitment to sustainability and quality.
  • Leveraged sustainability as a core marketing message, focusing on the use of recycled materials to underscore the brand’s dedication to reducing its carbon footprint and appealing to environmentally conscious consumers.

Kaolin Beauty

  • Performed an in-depth market analysis to identify opportunities, barriers, and the target audience for Kaolin Beauty, a startup in the beauty sector.
  • Crafted a detailed marketing strategy aimed at boosting brand visibility and sales, focusing on digital channels and content marketing to engage a broader audience.
  • Proposed actionable recommendations with a clear budget plan, providing the CEO with a roadmap for achieving increased brand awareness and sales through targeted marketing efforts.

Timeline

Content Creator and Social Media Strategist

Xiaohongshu(Chinese e-commerce platform)
09.2023 - Current

Fellow Intern

Shanghai NIO Automobile Co., Ltd.
06.2021 - 10.2021

Bachelor of Science - Business administration and management

Northeastern University

Bachelor of marketing - Marketing

Auburn University, Harbert College of Business
Shengjie Chen