Shengyeng Thao
Saint Paul,MN
Summary
A motivated and empathetic individual with a great work ethic, problem-solving, organizational skills, and a team player. Willing to take on any task to help the organization and promote its values.
Overview
4
4
years of professional experience
Work History
Doordash Delivery Person
Doordash
01.2023 - 10.2023
- Completed rush deliveries on tight timetables to satisfy customer needs
- Managed customer inquiries and complaints in polite and professional manner
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Internship Student
Faculty Member
02.2023 - 05.2023
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Provided project progress updates and proposed solutions to issues
- Created an infographic to communicate the material I collected to the general public, staff, and students
Instacart Shopper
Instacart
01.2022 - 07.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Communicated with customers to prevent any misunderstandings
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes
Kindergarten Tutor
Hamline Elementary School
09.2019 - 03.2020
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teacher prepare instructional material and displays.
Education
Bachelor of Arts - Criminology And Criminal Justice
Hamline University
Saint Paul, MN05.2023
Bachelor of Arts - Anthropology
Hamline University
Saint Paul, MN05.2023
Skills
- Willingness to Learn
- Planning
- Team Collaboration
- Peer Review
- Organized
- Attention to detail
Leadership Activities
Hmong Student Association Board Member , 06/2020 - 05/2023
Hamline University - Saint Paul, MN
- Created multiple events to showcase Hmong culture on campus to create an impact
- Facilitated bi-weekly meetings to explore topics surrounding Hmong culture
- Interacted with multiple student organizations to support each other's student organizations
Asian Women Circle Planner , 09/2020-04/2021, 09/2021-04/2022
Hamline University - Saint Paul, MN
- Developed an agenda for high school girls to engulf themselves in a college setting
- Planned activities, discussion topics, and gift bags to promote the positivity of women in college
- Created a safe environment where the high school girls were able to express their curiosity and concerns about college
Honors and Awards
Rozanne L. Ridgeway Forum Fellow Award
Dean's List
Volunteer
Tutor, 05/2015 - 05/2015
School in Thailand - Chiang Rai, Thailand
- Collaborated with students to complete their English classwork assignments
- Motivated students to build self-confidence while learning English
Food Packer , 06/16 - Present
Feed My Starving Children - Eagan, MN
- Volunteered packing meals to send to different countries
Languages
Hmong
Native or Bilingual
Timeline
Internship Student
Faculty Member
02.2023 - 05.2023
Doordash Delivery Person
Doordash
01.2023 - 10.2023
Instacart Shopper
Instacart
01.2022 - 07.2022
Kindergarten Tutor
Hamline Elementary School
09.2019 - 03.2020
Bachelor of Arts - Criminology And Criminal Justice
Hamline University
Bachelor of Arts - Anthropology
Hamline University
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