Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Shenicka Parker

Shenicka Parker

Baton Rouge,LA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Manager

Church's Chicken
12.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Onboarded new employees with training and new hire documentation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Improved marketing to attract new customers and promote business.
  • Improved safety procedures to create safe working conditions for workers.

Cashier Team Lead

Walmart
07.2005 - 02.2007
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Trained team members on cash register operation and cash handling.
  • Increased customer loyalty and retention.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Led cashiers and associates in providing thoughtful customer service.

Cashier

Wendy's
05.1999 - 08.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Met customer service goals and exceeded customer expectations.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Redeemed coupons to discount purchases.

Education

High School Diploma -

Istrouma High
Baton Rouge, LA
05.2001

Skills

  • Conflict Resolution Techniques
  • Lead Generation
  • Lean Kaizen
  • Waste Reduction
  • Resolving Complaints
  • Managing Terminations
  • Labor and Food Cost Control
  • Leadership
  • Money Transfers

Timeline

Manager

Church's Chicken
12.2021 - Current

Cashier Team Lead

Walmart
07.2005 - 02.2007

Cashier

Wendy's
05.1999 - 08.2001

High School Diploma -

Istrouma High
Shenicka Parker