Compassionate Home Health Aide with extensive experience at Enhanced Care, specializing in patient care and meal preparation. Proven ability to develop individualized care plans and manage complex wound care, enhancing patient well-being. Recognized for providing emotional support and maintaining a safe environment, ensuring dignity and independence for clients.
Hi, I’m
Sheniece Coles
Ellerbe,NC
Summary
Overview
20
years of professional experience
Work History
Enhanced Care
Home Health Aide
12.2024 - Current
Job overview
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Developed individual care plans for clients based on specific needs.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
Dollar General Market
Cashier
02.2024 - 01.2025
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Primary Care
Home Health Aide
10.2019 - 02.2020
Job overview
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
Impact Home Health Care
Home Health Aide
07.2010 - 11.2019
Job overview
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Followed nutritional plans to prepare optimal meals.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Sonic Drive Thru
Food Runner
04.2012 - 09.2014
Job overview
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Dairy Queen Grill & Chill
Cashier
01.2010 - 09.2013
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Huna Run
Waiter's Assistant
05.2008 - 09.2010
Job overview
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Smithfield Chicken and Bar Bq
Waitress Trainee
07.2005 - 09.2006
Job overview
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
Richmond Community CollegeHamlet, NC
Yes from Business Administration
06.2009
University Overview
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Housekeeping
- Dressing assistance
- Light housekeeping
- First aid and safety
- Care plan management
- Home safety assessments
- Wound care
Timeline
Home Health Aide
Enhanced Care
12.2024 - Current
Cashier
Dollar General Market
02.2024 - 01.2025
Home Health Aide
Primary Care
10.2019 - 02.2020
Food Runner
Sonic Drive Thru
04.2012 - 09.2014
Home Health Aide
Impact Home Health Care
07.2010 - 11.2019
Cashier
Dairy Queen Grill & Chill
01.2010 - 09.2013
Waiter's Assistant
Huna Run
05.2008 - 09.2010
Waitress Trainee
Smithfield Chicken and Bar Bq
07.2005 - 09.2006
Richmond Community College
Yes from Business Administration
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