Summary
Overview
Work History
Education
Skills
Timeline
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Shenika Hunt

Shenika Hunt

Logistics Coordinator
Memphis,TN

Summary

Proactive professional with 7 years of experience and a proven knowledge of the day to day operations, planning and management of domestic and international logistics accounts.

Overview

7
7
years of professional experience

Work History

Independent Courier

Spark
Memphis, TN
04.2023 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Freight Forwarder

DSV Air & Sea
Memphis, TN
11.2022 - 03.2023
  • Arranged delivery or storage of goods at destinations.
  • Coordinated ocean import shipments from port to port or port to terminal to ensure they arrived at final destination.
  • Acted as broker in customs negotiations worldwide to guide freight efficiently through complex procedures
  • Approved additional accessorial and finalized invoice costs before payment goes to carrier.
  • Obtained, checked and prepared documentation in a timely manner to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes.
  • Negotiated contracts, transportation and handling costs.
  • Investigated and planned the most appropriate route for a shipment, taking into account the perishable or hazardous nature of goods, cost, transit time and security.
  • Effectively navigated and managed shipments through Cargo Wise.

Logistics Manager/ Claims Supervisor

Dunavant Logistics
Memphis, TN
03.2021 - 10.2022
  • Collected necessary documentation for claim filing.
  • Provided dispositions for overages, shortages, and damages.
  • Trained and supervised one employee to process claims.
  • Processed claims, mitigated and negotiated settlements / denials.
  • Mailed out and documented checks received to appropriate customers.
  • Collaborated with MyEZCLAIM developers to create quick link tool for our customers to streamline and easily manage LTL claims.
  • Followed proper freight management processes including quote, cover, receive, process, and invoice customer shipments.
  • Contacted, negotiated, and secured carriers for available/open loads. Negotiated approximately 50 Truckload rates per month with carriers to get best rates possible.
  • Communicated with decision-makers to drive solutions.
  • Managed and built loads in Transportation Management System (TMS).
  • Identified optimum capacity options, dispatching, routing, and scheduling carriers.
  • Monitored and analyzed daily workload to achieve optimum utilization of resources in conjunction with our team
  • Established and maintained positive client relationships by consistently exceeding customer expectations and resolving issues as they arise.
  • Developed training modules and documentation to train staff.
  • Managed three customer's accounts by planning daily shipments, tracking loads, and resolving issues in an urgent manner.
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
  • Utilized DAT to find truckload and reefer carriers.
  • Quoted rates for customers based on their specific needs.
  • Audited invoices to get payments processed within 30 days.

Logistics Coordinator

Retrans
Memphis, TN
07.2018 - 03.2021
  • Cold called to find available trucks using DAT and ITS systems
  • Built, Maintained, and evaluated carrier relationships
  • Proactively managed and planned the daily coordination of freight between warehouse and carriers on several accounts.
  • Routed roughly 1,600 LTL shipments monthly in TMS system, using least cost carrier
  • Utilized MOJO application to identify where savings cost could be made
  • Set up carriers using SAFER System
  • Managed customer's inbound and outbound shipments in TMS system
  • Worked on data collection, report building, and analysis for VP of Operations
  • Processed invoices from various carriers
  • Reconciled EDI and manual invoices that did not match in TMS system

LTL Operations Representative

C.H. Robinson
Memphis, TN
05.2016 - 06.2018
  • Confirmed data in system matches to what carriers report after pickup and work with teammates to create and maintain SOPs for processes.
  • Resolved and tracked customer complaints / issues and provide support for POD requests
  • Tracked and Traced shipments daily for pick-ups and deliveries
  • Developed strong relationships with customers' planners, logistics teams, and facilities.
  • Accepted, built, & scheduled all customer shipments correctly with all pertinent information and documentation.
  • Verified that invoices have been extracted for payment from the TMS system.
  • Acted as a Liaison between our customer and various carriers

Education

Associate of Applied Science - Medical Billing/Coding

High Tech Institute
Memphis, TN
05.2005 -

Skills

Conflict Resolution Tacticsundefined

Timeline

Independent Courier

Spark
04.2023 - Current

Freight Forwarder

DSV Air & Sea
11.2022 - 03.2023

Logistics Manager/ Claims Supervisor

Dunavant Logistics
03.2021 - 10.2022

Logistics Coordinator

Retrans
07.2018 - 03.2021

LTL Operations Representative

C.H. Robinson
05.2016 - 06.2018

Associate of Applied Science - Medical Billing/Coding

High Tech Institute
05.2005 -

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Shenika HuntLogistics Coordinator