Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Shenika king

Brooklyn,NY

Summary

A dedicated and detail-oriented professional with a strong background in client service, and sales. Through my experience as a Lead Strength and Conditioning Specialist, I have honed skills in building relationships, assessing individual client needs, and delivering personalized solutions. These skills translate seamlessly to a Leasing Consultant role, where I will leverage my ability to connect with tenants, provide excellent customer service, and ensure smooth leasing processes. My strong communication, organization, and problem-solving abilities will enable me to handle tenant inquiries, close leases, and contribute to the success of HeatherWood.

Overview

10
10
years of professional experience

Work History

Lead Strength and Conditioning Specialist

Chelsea Piers Fitness
New York, NY
07.2022 - Current
  • Managed a diverse clientele, developing tailored fitness programs that aligned with clients’ needs and goals, enhancing client satisfaction through personalized service.
    • Implemented customer feedback initiatives to improve service offerings, similar to managing tenant feedback and resolving issues promptly.
    • Coordinated and led team operations, ensuring smooth project execution and client communication, much like managing day-to-day leasing office operations.
    • Organized and led workshops, paralleling property tours and client relationship-building activities.
  • Researched and analyzed customer feedback to identify areas of improvement.

Substitute Teacher

Department Of Education
Queens , NY
07.2017 - 03.2020
  • Effectively communicated complex information to diverse audiences, ensuring clarity and engagement, which translates well into guiding prospective tenants through leasing agreements and policies.
    • Managed classroom dynamics and ensured order, which is relevant to addressing tenant concerns and maintaining a positive residential community.
  • Adapted teaching methods to accommodate diverse learning styles.
  • Encouraged positive behavior among students through effective communication techniques.

Lead Fitness Trainer

New York Sports Club
Brooklyn, New York
12.2016 - 11.2019

• Developed and maintained strong client relationships, fostering trust and long-term engagement, a key skill for nurturing tenant relationships.
• Designed and implemented sales strategies to drive participation, which aligns with generating interest in available units and closing leasing agreements.

  • Developed individualized fitness plans tailored to the needs and goals of clients.
  • Organized team-building activities designed to promote wellness among employees.

Project Management Intern

Draftfcb
New York
03.2015 - 06.2016

• Supported marketing efforts and handled client communications, similar to managing tenant inquiries and marketing vacant units to prospective residents.
• Coordinated administrative tasks, including filing and scheduling, mirroring the paperwork management and scheduling involved in leasing consultant roles.

  • Drafted presentations to communicate project updates to senior leadership team members.

Education

Business Management

Body Design University
Georgiana, AL
07-2020

Bachelor of Science - Psychology

St. John’s University
Queens, NY
05-2016

NASM, PPSC,Group Fitness Instructor

Certicates

Skills


Customer Service Excellence/sales and marketing
Time Management & Organization
Contract Negotiation
Complaint Resolution
Client Needs Assessment/
Team Collaboration & Support

Skills

  • Technology Proficiency: Proficient in Microsoft Office Suite, Google Suite, and property management software.
    • Strong interpersonal and communication skills.
    • Excellent organizational skills and attention to detail.
    • CPR Certified.

Timeline

Lead Strength and Conditioning Specialist

Chelsea Piers Fitness
07.2022 - Current

Substitute Teacher

Department Of Education
07.2017 - 03.2020

Lead Fitness Trainer

New York Sports Club
12.2016 - 11.2019

Project Management Intern

Draftfcb
03.2015 - 06.2016

Business Management

Body Design University

Bachelor of Science - Psychology

St. John’s University

NASM, PPSC,Group Fitness Instructor

Certicates
Shenika king