Shenique Morgan
Queens
Summary
Professional administrative specialist with strong organizational and multitasking skills. Proven ability to support teams and streamline processes, ensuring smooth office operations. Reliable and adaptable, excels in communication, problem-solving, and prioritizing tasks to achieve results. Skilled in handling confidential information, managing schedules, and utilizing office software efficiently.
Overview
12
12
years of professional experience
Work History
Administrative Support Assistant
Northwell Gastroenterology
08.2024 - Current
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
- Assisted coworkers and staff members with special tasks on daily basis.
Sales Associate
MACY'S
04.2015 - 01.2023
- Assisted customers in all aspects of total store fulfillment and can satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
- Demonstrated knowledge of store products and services to build sales and minimize returns, including Macy's loyalty Programs.
- Determined customer needs based on personal features and other customer preference-related factors; suggested additional merchandise to compliment customer selection.
Front Office Receptionist
HOLIDAY INN
06.2018 - 09.2019
- Assisted customers with questions or issues and escalated issues as needed.
- Collaborated with other team members on various projects and customer issues.
- Adept at scheduling appointments and business trips.
Front Office Receptionist
FOUNTAIN STRIVER
11.2013 - 06.2018
- Greeted all visitors to the nursing home, answering questions and guiding them to the proper location.
- Organized transportation for patients needed to keep appointments at outside facilities.
- Processed paperwork for new residents, communicating with family, doctor, insurance company, etc.
Education
Associate degree - Applied Arts
SUNY Westchester Community College
Valhalla, NY01.2022
Skills
- Administrative coordination
- Document control
- Event Management
- Calendar management
- Executive Support
- Oral and Written Communication
- Data Entry
- Team Building
- Meeting & Event Planning
- Computer Skills
- Proficiency in Microsoft Word and Outlook
- Reception duties
Timeline
Administrative Support Assistant
Northwell Gastroenterology
08.2024 - Current
Front Office Receptionist
HOLIDAY INN
06.2018 - 09.2019
Sales Associate
MACY'S
04.2015 - 01.2023
Front Office Receptionist
FOUNTAIN STRIVER
11.2013 - 06.2018
Associate degree - Applied Arts
SUNY Westchester Community College
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